Hi I had an issue with the Win Palace casino. I had been losing a lot with them and they have offered me this no deposit bonus which the max allows to cash out is $2500. I had submit a withdrawal of $2500 on June 26,2011 and it been already 6 month I still haven’t receive my payment yet, I was ask to provide my personal documents ex fax back form,ID and bank statement which I had already send it over but whenever I e-mail or talk to a support on live chat their response is always that they are still being reviewed, and they we will contact me when approved, but it is kind of way over if they do need 6 month of time to review since I am just thinking they are making an excuse keep delay my withdrawal. Could you please help me out! Thank you.
This is the e-mail from them, I always get response with the same reply after i had send over my document on June 26,2011
Thank you for your e-mail,
The account is still being reviewed, we will contact you when approved