Wild Vegas Casino gives the run around

RESOLVED
posted on March 9, 2013.

I won a jackpot on Aztec Treasure, was happy till I see how badly wild vegas handles any payout, so far nothing but the run around, very very disappointed in the sevice or the very lack of it, only donate to them, if you know it is free/no win money,,, they so far have been a complete joke on all levels, if I recieve at least 50% I will give glowing report, but not feeling the glow

posted on March 14, 2013.

Dear Player:

We will look into this matter and will get back to you soon

Cindy Greco

posted on March 14, 2013.

I have to ask has anyone recieved a payout from them?

posted on March 14, 2013.

Dear Player:

I've been informed that your payment is scheduled to be approved tomorrow which is the 10th business day.

Please keep in mind that Cash-Out requests may take up to 7-10 business days to be approved due to recent banking delays and limits that have affected this industry.

Withdrawals take approximately 7 to 15 business days to be processed by our accounting department and actually sent to the player.

http:/­/ww­w.w­ild­veg­asc­asi­no.c­om­/ba­nki­ng.php

Cindy Greco

posted on March 14, 2013.

ok so IF it is approved tomorrow, 3/15 then how much longer????? thank goodness Bovada does not play these games with payouts, well actually I would quit them also if not for their great VIP team!

posted on March 15, 2013.

ok, so today same run around, they might know tomorrow, but in previous chat they said they arent in on weekends,,it just continues,

posted on March 15, 2013.

they are not sticking to the mail they sent to ask gamblers yesterday, and in chat they said they dont need to, these blogs dont matter to them, is exactly what the person said,,,

posted on March 17, 2013.

Dear Player

We've contacted CS Manager to look into this

Cindy Greco

posted on March 17, 2013.

I'm not how eise to reply, I call them,email them,fax them, everyday its something new, yesterday they said 4 different things, I was to get my payout in now 2 seperate checks, they took out $250 just cause they felt like it, tomorrow its 3 weeks and im sure to get 3-4 diferent responses from them again, they beg hard, offer super bonuses on any deposit, I mean they litterly beg for deposits, but man you ask for a payout, lolololol

posted on March 17, 2013.

how can i show you the 6 different things they jesus,,,,,omg if any of you want to deal with 10yr olds, this is your group,,,

posted on March 18, 2013.

Dear Player:

From now on you will be dealing with me only in order to solve this issue. If you need any info please email me directly [email protected]

Cindy Greco

posted on March 19, 2013.

so far I just keep different answers,emails,chat, nothing cosidered concrete!!!

posted on March 19, 2013.

Dear Player:

I've been informed that your first payment was approved on 3/15/2013 5:08:07 PM.

Please keep in mind that as per casino rules: In most cases, payments will be made within 7-10 business days of approval

The second payment should be approved the first week of april if not sooner.

Once payment has been sent I will be contacting you.

Cheers

Cindy Greco

posted on March 20, 2013.

its been 20 days, they took money from me, they have not even sent a check yet, they changed the amount, just because they wanted to,

I do NOT see this as being taken care of yet!!!

posted on March 23, 2013.

Dear Player:

As explained before your first payment was approved on 3/15/2013 5:08:07 PM.

Please keep in mind that as per casino rules: In most cases, payments will be made within 7-10 business days of approval

The second payment should be approved the first week of April if not sooner.

Once payment has been sent I will be contacting you.

Cheers

Cindy Greco

posted on March 23, 2013.

well its been more than 3 weeks as I understand no check has been even issued or sent in the process yet,

Bovada is the only site worth my time,,,,

posted on March 25, 2013.

Dear Player:

Casino will keep you updated once payment is sent and second payment approved

Cindy Greco

posted on March 26, 2013.

OK im still waiting,,,

posted on March 29, 2013.

Dear Player

As soon as I receive more info from the casino I will be contacting you back

Cindy Greco

posted on March 29, 2013.

as previous times, im still waiting

posted on March 30, 2013.

I don't even see how you can ever endorse these clowns, now on the 2nd payout, the 1 they cut in half, on their on accord, they changed it at their whim, now they say that they wait until the 1st one is done, that means 3 weeks to approve, and a month or more to send before they even consider the balance, ANY PLAYERS IF YOU WASTE YOUR TIME HERE< its all your doing, they are NOT a decent place to even donate to

posted on March 31, 2013.

OK I JUST HIT JACKPOT ON WILD VEGAS, THIS TIME THEY JUST BLATENTLY STOLE IT FROM ME, WITH A BS STORY,,,,, EVERYONE BEWARE

ALL OF IT A SCAM

posted on April 2, 2013.

Dear Player

A check for $1175 was processed on 3/29/2013 1:52:28 PM. You should be receiving it shortly

Cindy Greco

posted on April 3, 2013.

by carrier pigeon???

posted on April 5, 2013.

its been 5 weeks, they say its been approved, took weeks, they say its been sent to provider, lolololol, a joke, now they say its waiting on 3rd party, I tell anyone that reads any of this, it is harder work to get $1,000 from these children, than any work ive ever done and im over 50yrs old,,,,,,5 weeks still no straight answer,,,,

posted on April 6, 2013.

Dear Player:

Processor informed the casino that you should be receiving your payment by Wednesday the latest.

AceRevenue Team

posted on April 6, 2013.

ok, we will see,,,,,,

posted on April 8, 2013.

ok it took 6 weeks, but I got 1/2 of what they were supposed to send, the other 1/2 hopefully in another 3 weeks, we will see

posted on April 10, 2013.

Dear Player:

We are glad to hear first payment has been received. Wild Vegas informed us that second payment was approved on 4/4/2013 7:52:51 PM. We will inform you once has been processed

Cindy Greco

posted on April 13, 2013.

its now into the 7th week, I got 1/2 of what I won, still waiting other 1/2, if more casinos worked on c/s I know most of us would be a lot easier on getting paid, but the time, ugh,,,your middle name needs to be patience to the 10th power

posted on April 13, 2013.

Dear Player

Once second payment has been processed I will be informing you accordingly

Cindy Greco

posted on April 15, 2013.

ok, still waiting on other half, its good to have askgamblers as a site for us to use!

posted on April 17, 2013.

still waiting on 2nd half

posted on April 18, 2013.

Dear Player:

Second payment for $1175 has been processed on 4/18/2013 at 10:22:41 AM. You should be receiving it anytime next week.

Please confirm once payment has been received.

Regards

Cindy Greco

posted on April 21, 2013.

lets see if it comes this week,,,8th week

posted on April 23, 2013.

Dear Player:

Your second payment tracking number is available. Please understand that for security reasons I am unable to post it here.

Please contact any Wild Vegas Casino CS agent and request it from them

Regards

Cindy Greco

posted on April 23, 2013.

Dear Player:

Please disregard my previous comment. Processor informed the casino that your check was already sent. They do not provide a tracking but you should be receiving it by Friday the latest.

Thanks

Cindy greco

posted on April 26, 2013.

Dear Player:

Casino informed us that you should have received your payment. Could you please confirm?

Thanks

Cindy greco

posted on April 29, 2013.

Dear Player:

Could you please confirm payment has been received?

Thanks

Cindy Greco

AskGamblers
posted on May 1, 2013.

 This complaint can be considered solved!