Get Lucky Casino - Refusing to credit my Welcome Bonus

UNRESOLVED
Rowena Davis United Kingdom
posted on May 25, 2016.

Tried to deposit £100 on my credit card ..would not accept so rang up my card issuer who authorrised it ...sorted that out ..then put money on with 100% bonus ..played through half my money waiting for bonus to be added ..went looking on casino to see why it had not been added ..said i had to deposit more money to get the bonus ..went on to chat and spoke to chazz explained all to him...with a LENGHTY CONVERSATION TO HIM to him about where is my welcome bonus he answer was...you should have contacted us about your welcome bonus even though we had clicked on the bonus ..he offered me 15 free spins what a joke !!!!!....do not join this casino a complete upper rip off

AskGamblers
posted on May 30, 2016.

Dear Rowena,

Please let us know if there's some update on your issue.

Rowena Davis United Kingdom
posted on May 30, 2016.

We have not heard anything from this casino ...disgusted with them !!!!!