On 6/5/2012 I request a payout of $3024 after meeting my playthrough requirements. Note that I did request a wire transfer as their website FAQ does say they do them if requested directly from the payment dept. I was told via email they do NOT do wires, so had to settle for check by courier.

I sent my documentation within 2 days.

On 6/22 I was told that my payment had been processed and that I would receive my check within 7 to 14 days.

I still had not received payment by 7/16 and started emailing support@lockcasino.com and payments@lockcasino.com, I received a reply from "Quinn" on 7/16 asking for my patience telling me I would have my payment by the end of the week. It is now the end of the week and still nothing. I have sent about 3 emails a day asking for a status or tracking number, and asked if they were going to wire or westernunion the money to me if it did not arrive. I have had zero replies since the reply on 7/16.

There is no phone number to call, and live chat sends you to email. They rarely reply to emails.

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