Planet 7 Casino - Still waiting for approved payment

posted on September 6, 2016.

Hi, my withdrawal was approved on 8/4 and I was told payment would be issued in 7-10 business days. It is now 1 month later, and I still have not received payment or notice that it has been issued. I spoke with the withdrawals department and they said they do not have any further updates at this time and I would have to wait to hear back, even though it's far past the quoted payment time. Can someone please help?

posted on September 7, 2016.

Dear @handyjack777,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thank you for your cooperation.

posted on September 7, 2016.


Amount being disputed is $386.00

posted on September 10, 2016.

Hi Handyjack--

I'm so very sorry for the delays with this. Obviously there's good news, as I see the payment was sent off and it was delivered to you, yesterday. ;-)

I wish you all the best,


posted on September 10, 2016.

Hi Tawni,

Yes payment was received. Thank you for addressing this promptly!

posted on September 10, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.