Complaint status
If you post a complaint, its your obligation to inform us about a status from your end. Not so nice from you.
Complaint History
dannykk submitted a complaint.
Rome Casino responded.
dannykk responded.
dannykk responded.
Rome Casino responded.
Closed due to inactivity of submitter.
Waiting 4 months now, withdrawal pending - Rome Casino
I'm waiting for 4 moths now, i was happy when i won €485,- but now.....
i sent the paperword twice, sent much emails to finance, but i received nothing. I ask on the chat whats wrong, but they don't now and sent notes te finance. Sometimes they told me i will received the money next week, but nothing happend, and my cash out is still pending.
i hope you can help me,
Danny
Hi Danny,
My name is Noah and I am here to help. Can you please send your details to my email address at - noah@romepartners.com ?
Once you do I will query the casino regarding your withdrawal?
Kind Regards,
Noah W.
Hi Noah,
Yesterday i received a part of the €485,- I received €123,- Thanks for the fast responding now.
I dont know why the other €335,- is still pending, can you tell me when that part is pay out?
Best regards,
Danny
Hi Noah,
You reply in wrong topic (chiro) Anyway, i should read the terms first and better the next time i play. Thanks to Askgamblers and Noah for helping me.
This case is solved,
Danny
oops! my bad thanks for catching that.
Thank you :) and enjoy your winnings.
Leave your comment about this complaint
- Slots
- Table Games
- Video Poker
- Specialty Games
- Microgaming Games
- NetEnt Games
- Playtech Games
- RTG Casino Games
There are no user reviews yet. Be the first to post a write your own review in the form.
Write your Review