Complaint status

Closed due to inactivity of submitter.

If you post a complaint, its your obligation to inform us about a status from your end. Not so nice from you.

Complaint History

dannykk submitted a complaint.

Rome Casino responded.

dannykk responded.

dannykk responded.

Rome Casino responded.

Closed due to inactivity of submitter.



Waiting 4 months now, withdrawal pending - Rome Casino

Posted: 21st July 2012, 4:23 PM by dannykk

I'm waiting for 4 moths now, i was happy when i won €485,- but now.....
i sent the paperword twice, sent much emails to finance, but i received nothing. I ask on the chat whats wrong, but they don't now and sent notes te finance. Sometimes they told me i will received the money next week, but nothing happend, and my cash out is still pending.

i hope you can help me,
Danny

Hi Danny,

My name is Noah and I am here to help. Can you please send your details to my email address at - noah@romepartners.com ?

Once you do I will query the casino regarding your withdrawal?

Kind Regards,

Noah W.

Hi Noah,

Yesterday i received a part of the €485,- I received €123,- Thanks for the fast responding now.
I dont know why the other €335,- is still pending, can you tell me when that part is pay out?

Best regards,
Danny

Hi Noah,

You reply in wrong topic (chiro) Anyway, i should read the terms first and better the next time i play. Thanks to Askgamblers and Noah for helping me.

This case is solved,
Danny

oops! my bad thanks for catching that.

Thank you :) and enjoy your winnings.

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