Bovada Casino - Waiting for 2 months on $3000

RESOLVED
Mike Springman United States
posted on May 4, 2016.

My withdrawal was approved on march 14th and it is now the 4th of may and still nothing. I have sent numerous emails and called an outstanding number of times only to get the same run around and no answers as to when i can expect my money.

posted on May 8, 2016.

Hello,

We’re sorry for the delay in receiving your funds. We do our best to avoid these types of situations and can assure you that we’re working diligently to resolve this issue as soon as possible.

We’ve assigned a member of our Player Advocacy Team to be your point of contact until this matter is resolved and they’ll be in touch with you as soon as we have an update.

Bovada Service

Mike Springman United States
posted on May 8, 2016.

I have been told two times over the past month that I have been assigned to a player advocate I have been told also by two different Representatives over the phone that they would contact me back and never did

posted on May 10, 2016.

Hello,

We’re sorry for the delay in contacting you.

A member of our Player Advocacy Team has reached out to you today to discuss your withdrawal further.

Best Regards,

Bovada Service

Mike Springman United States
posted on May 13, 2016.

New updates in this incident Bovada contact me over the phone and got my money put back into my Bovada account in a very timely fashion I requested a check the same day and received it in the mail the next business day I have attempted to deposit the check into my bank and am now locked out of my bank account for fraud I will let you know when this clears Bank says it should clear up and I will know more by the 21st

posted on May 16, 2016.

Hello,

We're sorry to hear you're having issues depositing the check. It's standard US banking practice where they may place the check on hold and wait for it to clear. Should you wish to discuss the matter further, please feel free to contact a member of our Player Advocacy Team.

Best Regards,

Bovada Service