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montanagraphix submitted a complaint.

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VIP Lounge Refuses to Pay Withdrawl

Posted: 14th February 2011, 2:22 AM by montanagraphix

I have been trying to get my payout since I won on 12/31. Its a meager $247.00 but they keep putting me off. Its now 2/9/2011 and I am still being blown off. Contacted live chat a few days ago and they said it would be in my account by today and, of course, its not there.
I have a casino blog and I have written about my experience a few times and emailed it to them hoping they would see Im serious and want my payout. No response.

Here are the links to my story:
Part 1: http://casinogirl.montanapa.com/component/k2/item/28-vip-lounge-ignores-customer/refuses-payout
Part 2: http://casinogirl.montanapa.com/component/k2/item/40-vip-lounge-ignores-customer/refuses-payout-ii
Part 3: http://casinogirl.montanapa.com/component/k2/item/53-vip-lounge-ignores-customer/refuses-payout-iii

I am at my wits end. This is ridiculous and no one will listen...

What's this?

montanagraphix

Re: 16th February 2011, 10:56 AM

Payout was paid to UseMyWallet two days after complaint was filed.

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Robert Simon reviewed On 02/13/2011

I played and deposited there myself..never had much luck winning,so i wouldent know,but A response from the casino would help somewhat.It really looks bad when the casino wont respond in defence of your story here.

Wishing you the best of luck,and a resolution,or at least some kind of explanation . I am very careful now,and been trough this before,so I like to see people with a solid case win.Or at least reach a agreement.