Video Poker Classic - No Answers and no Withdrawal

UNRESOLVED
posted on November 11, 2013.

I played that Casino since some years and had no problems. But since October 2013 I get no answer if I try to contact somebody at [email protected] And the much bigger problem: I do not get my withdrawal from October the 12th about 501 EUR.

I got an email that they got my withdrawal request and now I wait to get another email or other contact with answers to my question.

On their homepage I can read that all finance transaction will done by

Ingenero Limited., 12 Michalakopoulou Street, Office 401, Nicosia, Cyprus 1075

as a partner of

Ever88 Entertainment N.V. 29 Emancipatie Boulevard, Curacao, Netherlands Antilles

I also have a Screenshot of my transaction history where the withdrawal is visible.

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