Slots of Vegas Casino - Very slow on withdrawals, no reply to my emails...

RESOLVED
posted on April 13, 2016.

Hello! I won, and cashed out $950 (less the bonus) back on March 24th. I sent in all of my required documents again, even
though they already had them on file, to update everything, along with an email asking them to give me an estimate as to when I might expect my check...in the meantime I cashed out for another $450.. Still, I wait, and cannot seem to get paid. Please help me with this situation.

posted on April 15, 2016.

Hi mtuttle328,

I'm so very sorry for the delays you've experienced.

Your total payments are now on their way to you. I would expect to see tracking early next week with the payment arriving to you before the end of the week.

I will update this as soon as tracking hits my desk. ;-)

All the best,

Tawni

AskGamblers
posted on April 18, 2016.

Dear mtuttle328,

Please be advised that in case you fail to respond within the given time frame, AskGamblers Casino Complaints team will consider this case resolved and it will be officially closed.

Thank you for your cooperation.

posted on April 18, 2016.

Dear Slots of Vegas
I shall keep an eye out for the tracking info; And I shall also expect a Fed Ex with my check later this week'
Thank you.

Marjorie Tuttle

posted on April 19, 2016.

Hi mtuttle328,

I'm always happy to give good news and I have just that for you. ;-)

I've received your tracking and I can see that your payment is shown to be delivered to you tomorrow (Wednesday), no later than 4:30 PM.

Again, apologies for the delays and I wish you all the best,

Tawni

posted on April 21, 2016.

I have received the check. Thank you. I am now waiting on two new check withdrawals, for $650 and $625, made 4/14 and 4/17 respectively. Hopefully these will be processed much more swiftly...
Sincerely,

Marjorie Tuttle

posted on April 22, 2016.

Hi mtuttle328,

I wanted to give you a quick follow-up on your two latest withdrawals. I can see they've both been approved and will be combined into one payment. This payment will be sent off early next week, with the tracking expected before week's end.

I'll continue to watch this to ensure all goes smoothly.

Have a wonderful weekend,

Tawni

AskGamblers
posted on April 25, 2016.

Dear all,

Please let us know if there's some update on this issue.

posted on April 27, 2016.

Hi mtuttle328,

Sorry for the delay in reply, however I have good news for you. ;-)

Your tracking came in late this afternoon--I can see that your last two payments (lumped together) are set to be delivered to you by 4:30 pm, tomorrow (Wednesday).

I wish you all the best,

Tawni

posted on April 29, 2016.

Hi,
I got the second check in record time! Thank you! This can be closed successfully ;)

Marjorie Tuttle

AskGamblers
posted on April 30, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.