Complaint status
Complaint solved successfully!
This is what I call professional and responsible Customer Support.
Keep up the good work!
This is what I call professional and responsible Customer Support.
Keep up the good work!
Complaint History
mooshie submitted a complaint.
VIP Lounge Casino responded.
mooshie responded.
AskGamblers responded.
Solved successfully.
Very slow payout at VIP Lounge Casino
Posted: 2nd February 2012, 9:42 PM by mooshie
I requested a payout on the 28th dec 2011....it was approved on the 1st jan 2012 and today (3rd feb 2012) still waiting on my money. What am i suppose to do?
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Dear mooshie:
I will escalate this issue to Vip Lounge Casino Accounting Dept Manager so they take care of this payment ASAP.
Cheers
Cindy Greco
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Thank you so much for your help, you people are great. The money was deposited into my Neteller account yesterday.
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Solved successfully!
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