Planet 7 Casino - Payment delay

RESOLVED
tag1980 United States
posted on May 21, 2016.

On April 14 I requested a withdrawal for $100 and submitted documentation the same day. On April 21, I received an email saying withdrawal was approved. On April 25 I received an email requesting confirmation of mailing information, which was provided the same day. On May 16 I followed up officially via email and received the response that it was being escalated. I have not received any information or payment to date.

posted on May 25, 2016.

Hi tag1980--

I'm sorry for my slow response, and for the delays and frustration with your payment.

I've looked into this and I do see we have tracking--your payment is set to be delivered tomorrow (Thursday) by 10:30 AM. :-)

I wish you all the best,

Tawni

tag1980 United States
posted on May 27, 2016.

I received it, thank you.

AskGamblers
posted on May 28, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.