iNetBet Casino - Payment delayed for two weeks and counting...

RESOLVED
Brittney Wolfe United States
posted on April 17, 2016.

I requested a payout on April 1, 2016. My account has been verified for a while and I have had one other successful withdrawal to the same card in which I requested this one. Later in the first week, after being approved on the 4th, I got a feeling something was wrong, since the money had not been put in my bank yet. I emailed and was told to wait until Monday which I did. Come to find out they said their was a problem with the processor and resent the payment. It has been another week (Monday being the last possible day it would hit my card) and still no funds. Support does not even reply half of the time and I put it in a request for a manager to contact me, waited three days, and still nothing from them. I just don't understand, I thought this was a reputable site. Furthermore, because I expected the funds two weeks ago, my bank account has accumulated -$140 in overdraft fees. So if I do ever get the payout, half of it I wont even see. Thanks Inetbet!

posted on April 18, 2016.

Hi
We have replied to you every day. Apologies again for any delays you have experienced.
As you are well aware there was a problem with the initial batch payment and once we were made aware of this it was re-requested. We have indicated to you the rough timeframe that these payments take to reach recipients. Unfortunately we cannot give an exact date and time as we have no control over the speed of the process..
From past experience you know that all of your previous withdrawals have been made and received. This will be no different.
We acknowledge there was an initial problem and we ask for your patience in getting this resolved for you.
Best Regards
iNetBet

Brittney Wolfe United States
posted on April 18, 2016.

Ok. I will wait until Wednesday. Thank you for getting back with me. It was only one previous withdrawal so it's not like I have a whole lot of experience with you all as far as withdrawals. Thank you

posted on April 19, 2016.

Please keep us posted - the best way is via support email

AskGamblers
posted on April 22, 2016.

Dear Brittney,

Did you receive your winnings, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved and closed.

Brittney Wolfe United States
posted on April 25, 2016.

Yes I received them. Thank you so much for your help!

AskGamblers
posted on April 25, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.