Vegas Paradise Casino - Stalling payment forever...

RESOLVED
posted on October 29, 2015.

I've done a withdrawal of $400 and it's been pending for 17 days now I've done 2 withdrawals before and sent my documents 4 times now and still no reply no answer no nothing just keep getting ignored and saying the same thing how may we assist you any more i'm just sick of this

posted on November 2, 2015.

Hi,

Thanks for the raising this issue with us. We have already raised a request to the Merchant. I believe they are in process of solving your request. We will make sure that your the issue is closed as soon as possible.

Thanks

posted on November 3, 2015.

Hi,

Can you please private message me your user name, contact details, email id for Vegas Paradise . It will help us to locate your account and resolve the issue soon.

Thanks

posted on November 4, 2015.

And that's Vegas paradise casino
I did my withdraw over three weeks ago and they asked for my documents 1 week ago

I've sent them on the 29th and that's all I know

posted on November 4, 2015.

Hi,

Thanks for the reply. But as requested you above that we need your details so that we investigate the issue closely. We would like to solve the issue as soon as possible. Therefore I request you again to provide the details asked above.

Thanks

posted on November 5, 2015.

I would like to know if there's any updates on my withdrawal yet

posted on November 5, 2015.

Username is Turk2121
Mobile Australia is 04********
[email protected]

There's all the information you need I hope this is the last time I need to send it

posted on November 6, 2015.

Hi have you had a chance to look at my account yet

posted on November 6, 2015.

Hi,

Thanks for providing necessary information. I assure that the issue will be taken care of urgently.

Thanks,

posted on November 10, 2015.

Hi,

We have got a feedback from the casino that you have been paid $400 on 4/11/2015. Your Bank may require 2-7 days to reflect the fund in your account. Please confirm us once you receive the fund.

Thanks,

AskGamblers
posted on November 13, 2015.

Dear @Turk2121,

Did you receive the funds, can we close this complaint as resolved? Please be informed that in case you fail to respond within the given time frame we will consider this case as resolved and officially closed. Thank you.