Superbet Palace Casino wont let me cashout my winnings

RESOLVED
posted on September 20, 2012.

I met play through on a $24 free chip at Superbet Palace Casino (Topgame), on Sept. 12, 2012. Live help said I needed to deposits first in order to cashout and I did the next day. After I deposited my balance disappeared and I asked lived help to adjust my balance so that I could cashout and they said they were having technical problems and to come back in 24 hours and they would have it fixed. It has now been over a week and nothing has been done and I still have not requested my withdrawal. Please help?

posted on September 26, 2012.

Hi,

Please let me know player casino ID. I will forward this issue to our operational manager and they will contact him/her with in 24 hrs to resolve this issues

or ask player to come online at live help or call us our Toll Free No.

posted on September 26, 2012.

My user name is gardenia and they keep telling me that they are having technical issues withdrawal options.

Thank you

posted on October 3, 2012.

Our support guys had contacted with her to resolve her issues. Now she agree and happy to play at our casino.

Please mark this thread resolved

AskGamblers
posted on October 7, 2012.

 Is this issue been resolved?

posted on October 7, 2012.

Still waiting on payment - Thank you.

posted on October 14, 2012.

Still waiting for payment?

posted on October 14, 2012.

Still waiting for payment?

AskGamblers
posted on October 18, 2012.

 Is the payment finally received? Any news?

posted on October 18, 2012.

No, still says pending.

posted on October 21, 2012.

Have not received payment and it still says pending.

posted on October 23, 2012.

Still have not received payment, still says pending and in a few more days it will have been a month since I requested withdrawal.

AskGamblers
posted on November 24, 2012.

 Is the payment finally received and issue solved?

posted on November 24, 2012.

Yes, payment has been received.

AskGamblers
posted on November 24, 2012.

 Complaint solved!

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