Planet 7 Casino - Still no payout!

RESOLVED
Miami1 United States
posted on June 16, 2016.

$5606.42 total is the payout amount that I've been waiting for. I have submitted 4 different withdrawals and still no checks. I have verified all info required and every time I talk to someone no one can give me an answer I even talked to the dept that handles the payouts and asked a simple question " when will I receive any payment?" Their response " we can't give you a date" " we don't know". not the kind of customer service you would expect. This has been going on for several weeks.

AskGamblers
posted on June 21, 2016.

Dear @Miami1,

Please let us know if there's some update on your issue.

posted on June 23, 2016.

Hi Miami1--

I'm so sorry for the delays and frustration you've experienced with this.

I do have good news for you--I received tracking on your payments late this afternoon and you can expect delivery tomorrow (Thursday) by 10:30 am. ;-)

I wish you all the best,

Tawni

Miami1 United States
posted on June 23, 2016.

Thank you for your respond. I did recieve an email confirmation about payments but the amounts are shorted by $602. Also it is only 2 payments and still missing 2 more.

posted on June 27, 2016.

Hi Miami1--

I'll be checking on the balance of your payments tomorrow morning and I'll be back to update. ;-)

Tawni

Miami1 United States
posted on June 28, 2016.

I was not paid the entire amount and a hold was placed on the check I did recieve by my bank. As of now the issue has been resolved.

AskGamblers
posted on June 28, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.