Stargames.com blocked account and don`t payout

UNRESOLVED
posted on February 8, 2013.

Hello,

i have won about 1.100,00 Euro at stargames.com and ordered a withdraw of the money

After authorisation with my id-card i got a email from the support.

They have blocked my account because ob multiaccount. I had an old account which is anactiv for about 1yeahr. I have no access to the old account anymore and decited to register a new one.

I have deposited about 1.500 Euro to my new account and hab no problems to deposit or gamle. Just when i wanted to pay out and withdraw they blocked my account woud not pay out.

Thats a rip-off !!!!

Any try to contact the support and get an agreement was blocked from stargames.com.

Regards