Star Games casino didn't make pay out

UNRESOLVED
calinutul Romania
posted on August 14, 2012.

HI.

I HAVE AN ACCOUNT ON STAR GAMES,USERNAME calinutul .I HAVE PLAYED APROX 120 BACKGAMMON PLAYS.AND I VE WON 25 EURO.

IN JUNE 2012 I MADE PAY OUT 225 EURO,200 MY MONEY ,AND 25 GAIN MONEY, AND TODAY 14 AUGUST THE STILL DIDNT SEND MY MONEY.

I VE ALREADY SENT 10 OR 12 MAILS,WITH ALL DOCUMENTS THEY CALLED FROM ME,BUT NOTHING

THE SENT ME A LAST MAIL ,IN JUNE AND THEY TOLD MY PAY OUT CAN BE PROCESSED ONLY AFTER 1 SEPTEMBER AND NOTHING ELSE.

SO 10 WORKING DAYS FOR PAY OUT IS IN FACT 2 WORKING MONTHS,AND NOTHING SURE AFTER 1 SEPTEMBER.

PLEASE HELP ME!!!!

posted on August 21, 2012.

Dear Calinutul,

We kindly ask you to contact our support team via [email protected] Please make sure to mention your Stargames nickname within your e-mail. We will do our best in order to clear up the issue.

Kind regards

The Stargames Team

calinutul Romania
posted on August 22, 2012.

I have contacted [email protected] and they sent me the follow message:

Dear Mr. Calinescu,

thank your or your email.

Due to the risk of a chargeback your payout can only be processed after

September 1st 2012. We kindly ask for your patience and understanding.

Kind regards

The Support Team

THIS IS A SAME SHIT,THEY IGNORE US AND MAKE ONLY WHOT THEY WANT,THEY ARE MONEY STEALERS,AND LICENCE OF STAR GAMES SHOULD BE BANNED.

STAR GAMES IS A BIG SHAME.

ALL THE PALYERS RUN BY STAR GAMES!­!!!­!!!­!!!­!!!­!!!­!!!!!