SportingBet stole my money

UNRESOLVED
Sinan Günay Turkey
posted on November 24, 2014.

SportingBet is a HUGE scam!

I uploaded funds to my account by PaySafeCard and provided them each documents they asked from me including my government ID, utility bill, photo of paysafecard copies and much more but they reject sending my money with NO reason.

They just took the money and closed my account with no responses other than canned one.I can provide you screenshots for e-mail messages or my password to my e-mail to login and see the action.

posted on November 25, 2014.

My name is Paul and I am a representative of SB Casino.
The account in question was deemed as fraudulent for a number of reasons.

The customer support team are more than happy to discuss your account further with you. You will be required to provide the documentation they request. As soon as you provide legitimate details we will be able to process payment back to you.

Sinan Günay Turkey
posted on November 27, 2014.

I have already provided you my government ID, utility bills and photo of the PaysafeCard vouchers. What else do you need? If you want me to do a show on webcam, contact me. You should be kidding me. You have my e-mail address and phone numbers, if you really want to fix this issue, you may contact me there.

I'm posting your support representative reply and our conversations here:

Sehr geehrter x,

Bitte teilen Sie uns eine gültige deutsche Nummer mit, auf der wir Sie erreichen können. Unter der von Ihnen angegebenen Nummer, ist niemand zu erreichen.

Bitte kontaktieren Sie uns, falls Sie noch weitere Fragen haben.

Mit freundlichen Grüßen
Lisa

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Hi, you can reach me at +496xxxxxxxxx

I had a small typo when I entered my phone number while I registered to your site.
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Sehr geehrter Herr xxx,

vielen Dank, dass Sie uns kontaktiert haben.

Nach genauerer Prüfung Ihres Accounts hat sich die Geschäftsleitung dazu entschlossen, Ihren Account geschlossen zu lassen und Ihr Guthaben einzufrieren.

Bitte kontaktieren Sie uns, falls Sie noch weitere Fragen haben.

Mit freundlichen Grüßen
Lisa

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Are you kidding me? I paid and bought paysafecard and you now sit on my money. I'll write this scam to everywhere forums etc and complain about you to upper level. I just want my deposit not the earning, please send me my money.
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Dear Mr. xxx,

Thank you for contacting us.

Unfortunately this is not possible. Of course you have every right to apply to the competent authorities.

More emails from you we will ignore.

AskGamblers
posted on December 5, 2014.

@sinangunay1453,
Any update considering this complaint?

Sinan Günay Turkey
posted on December 6, 2014.

No one re-solved my issue yet and I'm still without a reply in their end. I think they are not going to pay my money back.

AskGamblers
posted on December 10, 2014.

We consider this case unresolved, casino didn't provide any evidence to confirm their statement.