I deposited and use welcome bonus 100%. After wager require was meet, I have made a withdrawal, 11 days ago, amount was $ 2002$ but until today BetSocial has not been paid yet. BetSocial has not send any emails confirming my withdrawals. Transaction history has not record any deposit or withdrawal transactions. I sent my documents for verify and I sent questions about unpaid to [email protected] but they dont reply my email. I feel BetSocial unreliable.
We are looking into this now and hope to get it sorted for you as soon as we can. I can confirm that your documents have been received, although I believe that the withdrawal amount that you requested is $1025, not $2002, please can you confirm with us directly on [email protected] We will be in contact soon and try to get it resolved.
I made a withdrawal amount 1025$, I typed wrong. Thank for replying!
We are still trying to get this complaint resolved with our payments team, and to understand the reasons that it has been delayed. As soon as we can resolve it we will do so.
I'm still waiting for your payment daily and hourly. This feeling is not pleasant at all.
The complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give this case one more try and help both parties involved to reach a satisfactory resolution.