Old Havana Casino - Slow in payment

UNRESOLVED
posted on April 15, 2016.

I request payment in old havana casino since 9th april ,
but until now the payment was still pending .
I wish they would process the payment immediately .
to askgamblers , please help me for this case .


thank you

posted on April 15, 2016.

Dear Charm100
Your withdrawal is sitting in our Security Clearance Dept. Please contact them directly. Thank you

posted on April 15, 2016.

Thank for reply.

#old havana..
My account has verified by security departement.
They said when they call me on phone.

posted on April 16, 2016.

everything was consistent , when security team said that if my account is verified , but now I have to wait again .
This is different from what they say.

posted on April 16, 2016.

I did not receive any message about closing my account .
but they say in the chat have sent the message to my email .
This is very funny!

posted on April 16, 2016.

Dear Charm100,
Your account was closed because the Security Department found it to be fraudulent. This case is closed from our end. Thank you

posted on April 16, 2016.

I believe this is a decision that reversed .
because the security department said in telephone my account is verified and ready to be moved to the financial dept .

posted on April 16, 2016.

Also,I want you provide valid proof about my account.