I used their coupons with a 30X max out rule. As I was playing, I kept on winning. When I got tired, I tried to withdraw the funds. But then it won't let me because as the cashier software said, I have to keep on playing until $6700 playthrough before I can withdraw any remaining amount.
I still played until morning and I still kept winning. Then, I checked the cashier if I can withdraw this time. It says the withdrawable amount was $4500+ and I have 0 playthrough already. So, I managed to withdraw the maximum amount of $2,500.00. I still have $2000+ balance left after I initiated the withdrawal. Until, such time I ended up $500.00 left on my balance. I left the website and hoping they will process my withdrawal of $2,500 because the cashier software allowed me to withdraw.
After 8 days, I went back to check on my withdrawal status, the VIP rep - George Holan told me there is no withdrawal in my account. My remaining balance is only $75.00. What the heck! Where is my $2,500 withdrawal amount which the cashier allowed me to, and where is my balance of $500+ now?
Please help me get my money. I played what the coupon says. I played so long hours just to get this amount.