This is what I call professional and responsible Customer Support.
Keep up the good work!
mikeb560 submitted a complaint.
Slots of Vegas Casino, no pay
Hi...On May 3,2012 I requested 3 separate withdrawals(Wire Transfers) of $2500.00 each......I was told I was only eligible to receive $3300.00 of the $7500.00 because I had not withdrawn the $7500.00, then played through new bonuses(hence all the bonus money was taken out( $4200.00).....in fact, I did attempt to request withdrawals several times before taking and playing new bonuses......these wire transfer withdrawals were declined BY SLOTS OF VEGAS......Hence my money was STUCK IN THAT ACCOUNT!!!.....as of June 1 I have yet to receive any payment at all......please help!!!
I will go ahead and check into this matter
Hi Cindy....Thanks for the prompt response.....I do look forward to all the assistance you can give me @ Club Player, Slots of Vegas & Wild Vegas......mikeb
$1650 Payment has been processed on 6/7/2012 at 11:35:11 AM via Wire Transfer you should be receiving it shortly.
Cindy....I am waiting for TWO payments of $1,650....6/11 nothing yet.....I've been waiting 6 weeks....when will I receive the remaining $1,650.....sometime in August? Please advise.
You should have your money available anytime soon. The second and last payment will be processed on Monday.
Cindy...."anytime soon" is not much help when I've been waiting so long.....please try to expedite payments....That would be helpful....mike
I would like to clarify that we are the Affiliate Program that promotes Slots of Vegas; we are not in charge of sending their payments. I can help you by informing the casino a payment is due or if there is a delay and they provide us the information once issue has been solved.
I have been informed that the last payment was processed on 6/16/2012 at 2:48:57 PM. It may take up to 5 business days to be reflected in your Bank account.
Hi Cindy....Could you please explain what "processed" means as I still have not received any
funds from my withdrawal request dated 4/29/12....no disrespect intended, but today is 6/20/2012....that seems an excessive amount of time to wait....how much longer will I have to wait to see my funds.....mikeb560
Processed means money has been sent out to the Third party processor so they can go ahead and send your payment.
The information I have is that 2 payments have been sent out already:
$1650 on 6/7/2012 11:35:11 AM
$1649 on 6/16/2012 2:48:57 PM
If you still haven't received the payments I will inform Slots of Vegas.
Dear Cindy....still waiting.............mike
Could you please let me know if you've received any of the 2 payments that were already sent out so I can go ahead and check with the casino.
I received one payment last Thursday and the second one
Yesterday. I believe that sucessfully resolves my
Complaint w/ slots of vegas....however, I am still waiting for
$5,000.00 from wild vegas(mikeb321) since the end of april!!!
Complaint solved! Good luck with another one, let us know when it's also solved!
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