Slots of Vegas Casino - did it again

RESOLVED
posted on April 3, 2013.

Yes, it happened again...Slots of Vegas, don't pay out my winning with a dummy excuse. I have redeemed the Free 100 on my 30 balance.....a nonsence excuse, the software rejected the redeem apply if I had more than 1 on my balance..the free 100 is added by hand by the support agent. After 2 days getting no response whatsoever on my apply for withdrawal..I got mail from Sarah Casino Slots of Vegas. Message: unfortunately my apply for withdrawal is declined and the winning is void...I got only 30 on my balance and my withdraw was 550, but I have deposit more then once! I have proof of it because I can't see it in my account history. When I mail them about it..they change my inquiries again. They are playing FAULT PLAY...the have changed my game history too...I hit the 4 Counts in a row and get payd 1798 at the 3rd spin. I can't find that game details anymore.

Come on Sarah, if you can proof in a fair way that I have redeem the FREE100 at the time that my balance was still 30, then you are a genieus. Because I have played many slots games and I got the signup bonus added by hand by the support agent .. How come that you only refund my first 30? You didn't know about the case at all do you..

Please AskGamblers Support.....submit this complain public, so every body know that FAIR PLAY is not high in their system as they promoted.....it is FAULT PLAY

posted on April 8, 2013.

Dear Player:

We will look into this matter and will get back to you soon

Cindy Greco

posted on April 8, 2013.

I wonder if you do...I call Michael this morning...I can't do the live chat anymore...no connection at all for chat....got a mail with the same text....the 10th mail.

Cindy...why did you tempered my account? You tresspassed my privacy...you reverse the withdraw that was approved before.. The coupon WIN 100 is my signup bonus as a new player.,I got nothing as a new player because I hit a big win in the beginning of the game.€ 1798,...and something...But you have erase that part from my game history.....I was decent not to withdraw direct after the big hit, but went on playing and deposit 2x...but you are to busy finding excuses for not paying me out..'The alms that i geve before, I reverse it...I want it all now. I won that money fair, and I didnot get any penny of the wellcome bonus or any bonus that attach to that signup...

posted on April 9, 2013.

How soon is soon? still no response!! Looking for excuses?

posted on April 9, 2013.

still no news, no withdraw or deposits ...typical Slots of Vegas....No connection...nobody to claim...

posted on April 10, 2013.

An other day......no news

posted on April 10, 2013.

Dear Player:

On 3/28/2013 7:10:34 AM you made a $30 deposit and while having the $30 in the account you've redeemed a $100 free chip with code NEW100 on 3/28/2013 at 7:13:41

Since you've mixed funds coming from a deposit with a free chip that as per your country restrictions you were not allowed to redeem winnings were voided on 3/30/2013 4:06:51 PM

Original $30 deposit has been placed back in the account to start from scratch on 3/30/2013 4:07:29 PM

We also remind you that players from Netherlands are not allowed to redeem Free Chips as per the list of Restricted Countries available on Slots of Vegas site http:/­/ww­w.s­lot­sof­veg­as.c­om­/ru­les.php

Cindy Greco

posted on April 11, 2013.

Hello Cindy,

I have send you a mail with the screenshot of approved of my withdrawal.

I can't insert here, I don't know how...

Regards,

TryVegas

posted on April 12, 2013.

Come on Cindy, you got my mail with the screenshot of the approved withdraw from the Manager Withdrawal Department.....why don't you pay me out!!! In the meantime is there a cash of 110 that I have deposit in the Slots of Vegas. I can't use that fund because you hold it on.

Come on...let's finish this case...and pay me out what I have aplly. It is just €550.00 including the 110 deposit that I have done. In fact is the winning not more then €440.00

Why do you hold on €440.00 as a bulldog? Come on, don't be small minded,

posted on April 14, 2013.

Dear player

I am not at the office today. I will be responding accordingly tomorrow morning. I havent received any screenshot. My email is [email protected]

Thanks

Cindy Greco

posted on April 14, 2013.

That is strange, I have send many mails to the same adres, [email protected] got always the same"automatic"reply signed by defferent name. But Ok...i send you once more; the screenshot with the evidence and the decicions of the manager.

I hope you are decent enough to respect the decicions of your manager.

TryVegas

AskGamblers
posted on April 14, 2013.

Please find the whole player's comment via this link.

posted on April 15, 2013.

Dear Player:

Manager Withdrawal is the tool used by Withdrawals Department Manager to remove funds from the account . It is not considered as a Withdrawal approval.

As explained before the Withdrawal denied. You've made a $30 deposit on 3/28/2013 7:10:34 AM

On 3/28/2013 7:13:41 AM you've redeemed a Free Chip called NEW100

You've played and requested a Cash-out on 3/28/2013 1:18:50 PM for $550 which was declined on 3/30/2013 4:06:32 PM and immediately after that Withdrawals Department Manager removed the money from the account as Manager Withdrawal on 3/30/2013 4:06:51 PM

Unfortunately you've mixed funds coming from a deposit with a free chip.

Deposit was placed back in the account to start from scratch on 3/30/2013 4:07:29 PM almost immediately after your cash-out was declined and winnings removed.

Thanks

Cindy Greco

posted on April 15, 2013.

Reply with screen shots sent to Cindy an AskGamblers

Thank You

Being-conned

posted on April 16, 2013.

Pending on my extensive reply, I would remind you that this tool does the input of human work. Cindy, I may be 71 years, but they still have some knowledge about software tools.

Regarding on your excuse in the next reply I have still some evidence that I am eligible at that winning fund.

Don't wait to long to reply Cindy, you got my reply by mail, you don't have to wait.

posted on April 16, 2013.

Hi Cindy, still thinking of a new excuse? You don't have, you are right about me not eligible of all bonuses, including the signup bonus.

Howeve­r,............. there is a note that you have looked over because you are so eager to get me down to get my winning fund including my deposit.

So, go and read the T&C yourself very carefully and your promotion about FAIR PLAY...FAIR GAMING...DEPOSIT & PAY OUT, WAGER & PLAY THRUGH, LOOSING & WINNING FOR PLAYER EXCLUDED FROM THE BONUSES and interests and pleasure of the players is high in the priority with us.

And let your agents do the same thing,,

posted on April 17, 2013.

Dear Player:

First of all I would like to clarify I am not a member of Slots of Vegas. I represent the Affiliate Program who promotes Slots of Vegas.

Second: Terms on the casino are clear and available for all players to read before opening an account with the casino. Terms and Conditions exclude Netherlands from receiving Free Chips as you can check on the Word or PDF file format available on Slots of Vegas site: http:/­/ww­w.s­lot­sof­veg­as.c­om­/te­rms.php

"Country Based Restrictions

Based on your country of residence, restrictions apply to playing at the casino, the use of bonuses, redemption of free chips and/or deposits via credit card. We retain the right to lift these restrictions on an individual basis. Carefully go through the constraints that may apply.

You may view all country restrictions in this PDF document or you can download it in MS Word format.

You can contact us in order to appeal for any country based restriction(s). The casino shall assess your account and take the final call based on your case."

Third:

On 3/28/2013 7:10:34 AM You've made a $30 deposit and while having the money still on the account you've redeemed a Free Chip.

On 3/28/2013 7:13:41 AM you've redeemed code NEW100 (as you can verify on the Screenshot you've sent today). NEW100 is a Free Chip NOT and not a match Bonus. As you can also see on that screenshot the name of the deposit bonus is BIG250 as promoted by the casino.

Winnings were generated from mixing a deposit and a free chip. Players from Netherlands are not allowed to cash-out from free chips. For this reason winnings were voided.

Forth: You cannot claim you did not know the rules. When you downloaded the casino you accepted that "By playing at Slots of Vegas Casino (the “Casino”), you represent and warrant that you fully understand and agree to comply with these Terms and Conditions" http:/­/ww­w.s­lot­sof­veg­as.c­om­/te­rms.php

We hope this clarifies the misunderstanding

Cindy Greco

posted on April 18, 2013.

I can't put my reply on this page, have sent you, and the Manager Finance of Slots of Vegas and AskGamblers.com to put my PDF file on this side.

But I have seen one of the 4 pdf file that I sent..but You have received all of them and knew about the case going on.

Cindy, I have had it...It is not worth for me to spend more energy to this case. Just refund all my deposit and the casino and you may keep my winning money.

Refund it to my e-wallet ASAP..I think that is reasonable of me .

Sorry little bird, I don't have the energy to fight against sneaky professional scammers at my age 71, I am just one of so may victim that tumbled into their trap.

If I get the refund on my Wallet creditted today, then is the case close.

posted on April 18, 2013.

To ovoide misunderstanding, my refund is all my deposit an amount of total €110.00 to my e-wallet ASAP please. and unscribed me from your list..

TryVegas.

posted on April 18, 2013.



Hello Cindy,

I have make 3x deposit at the casino that legally havs to excluded me. I have been very generieus and let you have all my winning, but now you refund only 50 Euro on my balance.

What kind of people are you? I let you have 550 and you took my deposit as wel, Remember that it was my money that I made the winning, and after the withdraw I deposit 2x 1of 50 and 1 0f 30,, I don't want mand not allowed by my goverment to play at your casino....so, refund my deposit and I will withdraw it immidiatly.

My GoD...you are not so greedy to steal my deposit aswel do you? dont you have any shame and dignity left??

I expect an ammount of 110 tomorrow,,,ASAP.

TryVegas,

AskGamblers
posted on April 19, 2013.

Please find the whole player's comment via this link

posted on April 19, 2013.

You are not playing fair Mister Slots of Vegas...I have kep my word and allowed you to have all the winning for a refund of all my deposit....

You took all the winning, but didnot refund my deposit.

So the case is still open untill you refund my deposit.

Don't you have some self-respect left?? and don't send me messages inmy mailbox with offers

that are not valid for me...

You still do it again huh?..yes....it's the software...will be your excuse, but as a casino you have some staff with the skill of adding a pluggins or outs to exclude me from the messages as long as you don't refund my $110,

posted on April 19, 2013.

Dear Player:

I've check with the casino and you are entitled to cash-out the $230 you are requesting.

Please contact Slots of Vegas CS agents and send your documents in order to cash-out.

Best Regards

Cindy Greco

posted on April 19, 2013.

Just a suplement of the withdraw Cindy mention above, That is the new withdraw thai I play with the part of my deposit the Casino refund in my balance.. Playing for a few minutes and I won $180.00 + my own deposit $50.00= $230.00

I have send the docu as the apply for withdraw to the Casino, I wonder how long it wil take to get the money. without problems.

Well...welll, I have to pay my winning for the Netherland is allowed to play at Slots of Vegas..

Thanks to my case you get a country add in your region...

Congratulation slots of Vegas...I hope you can pay out the winning of all the new players without excuses. and fast,

As for ASKGAMBLERS.com

Thank you very much for me to put my complain and my "anger and Frustrations" at your side. For the Patience and sending notice for reminding me to reply. I thank the support team that help me put my PDF-File on the site and last but not least to Miss Laura, who is always there to listen to my complains and help me with advice and confort me when i'm out of anergy of all this mess.

I say THANK YOU AskGamblers.com

GKVA.

posted on April 19, 2013.

Thank you Cindy...hope the casino will proceed it fast...

posted on April 22, 2013.

Cindy....I still don't get any response of my new withdrawal that you have approved.

Don't do it again...

posted on April 22, 2013.

Dear Player

As I mentioned before; I do not work directly for Slots of Vegas. I suggest contacting them just to verify if documents have been received and approved.

Withdrawal is still not approved, what I've told you is that you are entitled to cash out this time. Please do not redeem coupons or play while having your cash out pending so you wont have problems to cash out.

Best Regards

Cindy Greco

posted on April 22, 2013.

Hello Cindy,

I must misunderstood you then...but I did understand that you have contact Slots of Vegas that I am entitled to my winning this time...I have mail them including my ID inquiries for verification, but no response at all. Idid mention the ticketnumber as well.

Don't worry, I am not intend to play at Slots of Vegas anymore...I won't play or redeem eny offer the send me in my mailbox..

I have play the balance that they credit me under my deposit and I can't withdraw that if I didnot play to win over the 100 to withdraw. That was pure my deposit money, not a penny from SoV...

It is so shameless for a casino to take a players money even that little.

Today I send them the same apply again..and guess...undelivery ...address unknown...So tell me. where do I have to send my apply, I vannot live chat...the connection is broken off.....I can't mail them...and if I call them by phone : number unknown...

Tell me Cindy,..what kind of casino do you work at?

GKV.

posted on April 22, 2013.

Dear Player:

I've contacted Slots of Vegas and they informed me you have a $230 withdrawal requested in your account. Once again; I've confirmed with the Casino Manager that you are entitled to cash-out. Please DO NOT cancel your cash-out.

Since you are telling me you've sent the documents but received no reply from them yet; Manager is telling me you can send the documents directly to him for approval. Please email CS Managers at [email protected]

I understand your frustration but please let us help you.

Thanks

Cindy Greco

posted on April 23, 2013.

Guess what Cindy...my mail with the request of the withdrawal is undilivery

What now Cindy Crogo??? What does the casino wants more from Me?

You send me in the first time that invitation to join Slts of Vegas with the offer that was not eligible for me,. You knew it, I didnot.. Your speculation that 98% of the new Player didnot read the T&C carefully, just like me. I tumbled in your boobytrap and has to give up all my winning and a part of my deposit....I gave that to the casino after fighting for my right, but at least I didnot have the energy any more to kept on fighting....so I gave you what you want.

With the part tha the Casino gave me back I couldnot withdraw, it was too less to withdraw. So I have the choice, either I leave the money at the casino to have it, or I play with the money that they put on my credit. I did the last one and won again...apply for a withdraw, and get none response whatsoever...You gave me a mailadres where to send my requist...either iit is fake or you try to scam me for the second time.

Cindy....you have made amess of my withdrawal...you fix it with your boss,...

I WANT MY SECOND WINNING MONEY ASAP.!!!!

GKV

posted on April 23, 2013.

Dear Player:

Slots of Vegas casino manager informed me that they received documents from you. Accounting will check them and will let me know if everything is fine. Once documents have been approved I will let you know

Best Regards

Cindy Greco

posted on April 23, 2013.

Dear Player:

Slots of Vegas approved your documentation. They have also informed us that your payment has been approved today for $230.

Please contact the casino and ask your cash-out method options available.

Thanks

Cindy Greco

posted on April 24, 2013.

Dear Cindy,

Thank you...I will wait and see if it is true...I believe if the ammount is in my NETeller account

Kind Regards.

GKV.

posted on April 24, 2013.

NO pay out received....no live chat connected...no phonecall answerd...no mail response....

Cindy.....what are you trying to do? Scam me again? you told me I will get the payout today.

Every details is approved and is send today to NETeller Account that I have send them 3x...

Let's end this masquarade please...and pay me out!!!

GKV.

posted on April 24, 2013.

Cindy...still nothing pay out on my e-Wallet NETeller. The know the account...I have send that 3x...they are so shameless and have the nerve to send me this mail:

Hi GKVicky,

Your current balance is $$50.00.

A few days ago, you received a complimentary credit of $$50.00 from Slots of Vegas. If you didn't get a chance to log in and use it within the given time frame, we've got great news for you!

You can log into your account right now and use this credit until midnight on Wednesday April 24th. If you don't, it will be removed from your account.

The credit comes with a low 30x wager requirement (60x for Table Games) and you may use it to play any of our allowed games. This credit carries a 2x max withdrawal limit.




Remember your login details:

I DON'T WANT ANYTHING ELSE BUT MY WINNING MONEY $230 PAY OUT ASAP!!!

posted on April 24, 2013.

Dear Player:

Please send an email to the Manager and provide him with following info:

Full name of the account Holder:

Account Number:

Email Address:

Thanks

Cindy Greco

posted on April 24, 2013.

I have done that 3x including an attachment of my ID inquiries for verification....it was ok when I send that for the first winning withdr­awa­l...re­member? They took aal of it from me. But the this time I get the mails back:'

Delivery Status Notification (Failure)

Here is the image of the pdf.file that I

attach.

This is an automatically generated Delivery Status Notification.

Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.

Cindy, I have send those mails to you too, you send that to them, my mails they rejected, You put me in this troubles....you resolved it....

Regards'

GKV.

posted on April 24, 2013.

Dear Player:

I am not allowed to receive any documents or player information from players since I do not belong to the casino staff. You must contact them directly and provide the info I've mentioned previously.

Cindy Greco

posted on April 25, 2013.

Cindy...you have many excuses..huh...You can do anything in advance of the casino. for the player that you have made a mess of it, you may not recieve or sedn any doc.

In the earlier messages you said you have send my inquiries and request to them..now the mess is bigger and bigger...you suddenly may not and can not send or do anything for the player.

Are you still to be trust Cindy, because the mailaddress you gave me to send te docu, is thie the response:

Delivery Status Notification (Delay)

This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

[email protected]s­erv­ice.com

And they have the nerve to invite me with the message that I can play and get the bonus FREE500 or something like that....

WHAT DO YOU THINK ABOUT THAT? WHY IA MY SECOND WINNING MONEY STILL NOT PAY OUT? IS THAT THE WAY THE CASINO WORKS? SCAMMING PLAYERS BY TRICKING THEM INTO THEIR TRAP?

Youe mess it up......you fix it!!! I WANT MY PAY OUT ASAP !!!

GKV

posted on April 25, 2013.

Got a response from Cindy

Hi Vicky

I will check what is going on with the casino tomorrow morning as soon as I get to the office

Cindy

Enviado desde mi iPhone

El 24/04/2013, a las 23:11, xxxxxx­xxx­xxx­xxx­xxx­xxx­xxx­xxx­xxx­xxx­xxx­xxx­xxx­xxxxxxx

posted on April 26, 2013.

Cindy...it is allready tomorrow.....the morning is nearly over...Get still no message from you..

Let the withdraw Department flush my withdraw....I did not need to think about reverse withdrawal...I WANT THE MONEY ASAP

GKV

posted on April 26, 2013.

Cindy....I don't know what kind of watch that you have....But in Europe is 14:00 WET, that is more then 24 hours after your last message...

What kind of Casino is that uberhaupt...

posted on April 26, 2013.

Something new Cindy? sending me radio massage by opening the casino? I am very tired of all of this nonsense...is the casino so poor that that peanuts of my winning such a heavy thing is to pay out?

What a joke huh...$230.00 for the second time...hard to pay out...

posted on April 27, 2013.

The silance of the Lamb...huh Cindy...Your promissing day is long over due...

What now Cindy? The casino still offering every day eith great bonuses...why don't pay my withdraw?

GKV

posted on April 27, 2013.

Dear Player:

Payments will be made within 7 –10 business days of approval. http:/­/ww­w.s­lot­sof­veg­as.c­om­/ba­nki­ng.php

Today is your 3rd business day of approval since your cash-out was approved on the 23rd.

Regards

Cindy Greco

posted on April 27, 2013.

Hello,

At last a respon­se...H­owe­ver...7-10 bussinesdays for a payout of a withdrawal is a bit excessive. But OK...I will wait for 4 - 7 days more.......Then...

SURPRISE????? I wonder....An­ywa­y...thank you Cindy....

GKV

posted on April 29, 2013.

Hello Cindy,

Just of curiosity, do de Casino has so few staff that the manager should do all the adminstration by himself? My withdraw has been four days approved, and yet I still didn't get my money. Is it so hard to refund to my Neteler account?

You seee, if we had to deposit, we did it in a sec, and the casino get the money aswel in a sec. Is a peace of cake to do that....

7-10 bus.days for a deposit to the players accoun­t...un­bel­iev­ebl­e....

GKV.

posted on May 1, 2013.

Wauuuuuw.... thousands of players that daily get pay..........SoV must be very populair by

pay out the withdraw. How many thousand players had won before April 23? It must be nearly

a million..first come first pay huh???

OK....DAY 5...must wait after 24 thousands players???? still counting...so you don't forget...

DAY 5 !!!!!

posted on May 2, 2013.

Cindy…. This is pure harassment

Yesterday I got this mail:

Dear Slots of Vegas Member,

This is Joseph with Slots of Vegas. Thank you very much for your inquiry today. I hope this helps…

The time frame is actually 10 - 14 business days as after the 10th business day we send the request to the processor to get it paid and then we must wait for the processor to notify us when it has been done, Thanks.

Have a great day today and good luck to you.

At the same time, this mail:

Hi Gwat K

Today you have a real advantage over the house. Our game "Rudolph's Revenge" is ready to burst with a huge jackpot. Jump in today before someone else takes your $36K home.

What do you think about that huh???

posted on May 3, 2013.

DAY 8......

THEN COMES THE WEEKEND

MONDAY DAY 9....

TEUSDAY MAI 7 th 2013 DAY 10.....GET MY PAY OUT??????

OR MORE EXCUSE????

posted on May 4, 2013.

Dear Player:

Your payment will be processed next week.

Cindy Greco

posted on May 4, 2013.

Hello Cindy,

Next week...has 5 bussines days...which one?...Monday..day 9----Teusday- day 10,---Wednesday day 11.....Thursday day 12......Friday. day 13.....

On which day will be my big day??? It will be more than 3 week after the apply of the withdaw on April 20 for an amount of 230....

Anyway, I hope you are right Cindy and we can close this case.

Regards,

GKV.

posted on May 6, 2013.

TO DAY THE BIG DAY? OR IS IT MAY DAY?

JUST 230 SLOTS of VEGAS

posted on May 6, 2013.

:( :( :( MAY-DA­Y.....M­AY­-DA­Y....:( :(

TOMORROW ????? DAY 10 (BUSS)....FOR 230 PAY OUT...

:( :( :( :( :( :( :(

SHAME.....SH­AME.....S­HAM­E....ON YOU..

posted on May 6, 2013.

Cindy...even you have change your mail, I send you a reminder that tomorrow the last day is according yourself..Day 10 -buss. what do I get?

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

[email protected]

Also you pull your hands of your responsibility huh Cindy? address unknown .. is the mail that I send to you .. Are you proud of what you've done to mess with your excessive for your own bonus? even at the expense of others? You're proud he with yourself? I 'm Curious what comes tomorrow .... THE DAY IT HAPPENED

posted on May 7, 2013.

THE BIG BANG DAY........DAY 10

Nothing in my mailbox...remember this Cindy:

Dear Player:

Payments will be made within 7 –10 business days of approval. http:/­/ww­w.s­lot­sof­veg­as.c­om­/ba­nki­ng.php

Today is your 3rd business day of approval since your cash-out was approved on the 23rd.

Regards

Cindy Greco

TIC...T­AC...T­IC....TA­C....B­OEM......$­23­0....or still NOTHING????

posted on May 7, 2013.

Still no response...play silance of the Lamb....I have tried to call...no good connection...they will call me back they say...no call...no connection for live chat no response by mail...What are you trying to get Slots of Vegas? Stealing that $230 as well?.....

And Cindy...where are you? You get your bonus already huh? Tricking innocent players into your trap with great offers.....

You get your bonus from my winning money and my deposit as well. How much did you get paid for a deposit of $110 and a winning total of 770? 50%??? or more? scamming players, that is your job. Shame on you...You don't even have the guts to response to this comment.

No..you all right now huh Cindy? You have just scamed an old lady...Believe me...I will write every day a comment how bad this casino is. This is my experiance and not a kie...this happened true.

posted on May 7, 2013.

THE BIG BANG

got news...

From: Slotso­fVe­gas­-Wi­thd­rawals

Sent: Tuesday, May 07, 2013 9:26 PM

To: xxxxxxxxxxxxxx

Subject: RE: Live Chat is not be able to reach (Reference #: LTK528010265141X)

Reference #: LTK528010265141X

Please use this reference number for any correspondence in regards to this issue.

Subject: Live Chat is not be able to reach

Dear Slots of Vegas Member,

This is Megan with Slots of Vegas. Thank you very much for your inquiry today. I hope this helps

Unfortunately, your payment information has not been posted in your account at the moment.

Our finance department take 10-20 days to process and send a payment after approval, according to the approval date today is the ninth business day.

As soon as the information is ready you should receive an email from the finance department with the confirmation information.

Have a great day today and good luck to you.

Best wishes,

Megan

Slots of Vegas Withdrawals Department

You can reach me anytime, Monday - Saturday 8AM EST until 5PM EST

Email: [email protected]

BANG......BA­NG.....BA­NG.....BA­NG....

posted on May 7, 2013.

YOU MAKING A FOOL OF ME!!! ok...I WANT MY WITHDRAW REVERSE FIRST THING IN THE MORNING. I RATHE PLAY IT OUT THAN GIVE IT TWICE TO YOU.

NOT A GOOD ORGANISATION...ONE PERSON SAID DIFFERENT THAN THE OTHER,

YOU ARE NOT BE TRUSTED...SHGAME ON YOU TO SCAM AN OLD LADY...

WELL ASKGAMBLERS.COM WHAT RANKING IS THIS CASINO? IT MUST BE ON THE BLACKLIST.

SOMEBODY KNOWS WHERE I CAN COMPLAINEN ABOUT THIS MISBEHAVIOR !!!

SURE..I AM UPOSET...DON'T YOU?

posted on May 7, 2013.

Dear Player:

I do not understand why you send emails to the casino claiming I credited. I have tried explaining many times that my job is to help players on forums.

You are correct, today is your 10th business day and I have spoken to the casino. They will send the payment to your Neteller account within the next 24 hours.

Thanks for your patience

Cindy Greco

posted on May 8, 2013.

Guess what Cindy...inreply of your statement of the pay out ...here is the answer from Megan:

Dear Slots of Vegas Member,

This is Megan with Slots of Vegas. Thank you very much for your inquiry today. I hope this helps

Unfortunately, your payment information has not been posted in your account at the moment.

Our finance department take 10-20 days to process and send a payment after approval, according to the approval date today is the ninth business day.

As soon as the information is ready you should receive an email from the finance department with the confirmation information.

Have a great day today and good luck to you.

Best wishes,

Megan

Slots of Vegas Withdrawals Department

You can reach me anytime, Monday - Saturday 8AM EST until 5PM EST

Email: [email protected]

Are you professionals or amateurs? I mail every day about the pay out ans she forgot to send it......I have had it....Reverse my withdraw...I will play again...Then give you my money for nothing...

posted on May 8, 2013.

Dear Player:

Your payment has been processed via Neteller.

Please check

Thanks

Cindy Greco

posted on May 8, 2013.

AMEN Thanks Cindy..

AskGamblers.com..The case is done, I have learned my lesson that great bonus not everything is. Number one rule for players, at least for me....Support service REALLY 24/7 and a pro staff.

Thank you AskGamblers.com to give me the opportunity and chance to place my complain on this site...

Thank you very much.

GKV

posted on May 8, 2013.

Askgamblers.com..the case is solved.

We can close it now and don't come back again...

AskGamblers
posted on May 13, 2013.

 Finally, complaint solved!