Complaint status

Complaint solved successfully!
This is what I call professional and responsible Customer Support.

Keep up the good work!

Complaint History

debbie49 submitted a complaint.

debbie49 responded.

AskGamblers responded.

AskGamblers responded.

AskGamblers responded.

Solved successfully.



Slotnuts casino given me the run around on my wirer tranfer

Posted: 24th February 2012, 11:08 PM by debbie49

I WAS GIVEN A CALL FROM THE ACCOUNTTING OFFICE ASAKING ME IF i RECIEVED MY WIERER TRANFER ,WHICH I STILL HAD NOT ,SO PAUL FROM ACCOUNTTING TOLD ME TO GIVE IT 2DAYS AND IF I HAD NOT RECIEVED IT TO GIVE THE CASNO A CALL BACK ..WILL THIS WAS ON 2//22012 HE TOLD ME IRT WAS SENT OUT ON 1/31/2012..IVE BEEN IN TOUCH WITH MY BANK AND WITH LIVE CHAT 2 AND 3 TIMES ADAY EVER SENCE TO GET TO THE BOTTEM OF THID I;VE E-MAIL THE ACCOUNTING NO RESPONCE MY BANK TOLD ME TO GET WHET IS CALLED ,THE i pad number so they can reseach it on there end ..they wont even give that number this is way outa hand.. im so tired of getting the run around from them ,,,im realy needingso help ..i have been with this casino for least 4 years and this is theonly time i ask gor my payout and another time which is pending ..but trust me when i get my 1,800 and my 5000 i promise you i will never pay there again..please can someone help me on this..

i spoke too slotnuts support desk on phone last week and they told me they would...have the supewrivor call me when he is back in his office,will again that was false..I truley dont know whet to do ,can someone let me know whets my next step.. thank toy debbie49

 Debbie, have you received a promised phone call?

 Any positive changes in this case?

 Our rule is to close a complaint as solved, after the obvious inactivity of the submitter. That's the destiny of this complaint, too, but I'm personally unhappy because the casino didn't respond to us here with any single word.

Leave your comment about this complaint

debbie49 reviewed On 03/08/2012

Luciana
Thank you for all your respones,also thanks for putting up with all my miss spell words...Debbie

Luciana reviewed On 03/07/2012

You're welcome debbie49!

I really and cincerely hope you will get your money at the end!

debbie49 reviewed On 03/07/2012

Thank you for the information...Itwas nice that you took the time out to sand a reply Thank you again..Debbie

Luciana reviewed On 03/06/2012

Hey debbie,

We don't have Slotnuts Casino here in our List of the Casinos. That's why they probably don't even care about responding here, in this complaint. Unfortunately, we can't force them to give us any answers.
Just be patient and persistent with your request and complaint, hope they'll be fair enough to pay you your winnings.

This casino is blacklisted on many other sites, so I advice you to avoid playing there, especially making a deposits, in the future. I'm certainly sure that you share my opinion.

Good Luck!



debbie49 reviewed On 03/05/2012

again i called slotnuts about my payout ,and im still getting the run around ,they told me has soom has they get the tracking number they will call me ,i did replay to them has to say it dosent take 3 weeks to get a tracking number inless it wasnot sent....thede exuces have got me so upset,,and i dont know whet to do next..debbie49

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