This is what I call professional and responsible Customer Support.
Keep up the good work!
Slotastic Casino - can't cash out my money
I won 2500.00 on your online casino after 3 weeks of waiting I finally recieve the check . But now I cant cash it because the company on the check BONODAM ENTERPRISES is seeming to be a fake company . 1-855-224-2738 is supposed to be a verification number you can call to verify the check. they dont answer EVER nor do they return phone calls so basically Ive spent hundreds of Dollars gambleing and Im never going to get my money I won. Im not pleased and i think Yal are running scams and should be shut down. im sitting here with a 2370.00 check thats not any good cause noone is available to verify IM PISSED!!! ITS CALLED FRAUD
Firstly I sincerely apologize and am sorry to hear your check wasn't cashable.
I can assure you that your funds will be resent in addition to any return fees you may have incurred.
In order to assist you, I need to have your account name at Slotastic.
Would you please be so kind as to send an e-mail to email@example.com in the subject: Attention: Yasmeen with the necessary details to bring closure to this matter?
Thanks and Happy Easter!
jendayih, have you sent your account details to the email address above?
Can we get some updates or this complaint will be closed as solved?!
This complaint can be considered as solved!
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