Slot Nuts Casino - Do they pay?
I have been dealing with slot nuts for over a month now and they still will not acknowledge my pager work. I played on a deposit bonus on 8/5/12. I have sent my documentation in over 8 times. I have spoke to them on the phone, sent e-mails and chatted. All to no avail. I really need your help to wake these people up so they can send my winnings. It's only $400!!! I
The last time I sent in my doucments I was given the LTK# 526010245726X
I have also had LTK#526010073301X
and I have copies of my chats with them if you would like thoses to be posted.
Here is one of my MANY chats with Slot Nuts. Please excuse the many typos - I get so frustrated when I chat with these people it makes me nuts!! I guess thats where they got their name.
Please wait for a site operator to respond.
You are now chatting with 'Joyce'
Joyce: Hello. How may I assist you?
SammyShine: Hi Joyce - Nice to talk to you again
SammyShine: please see the attached file that proves I have sent in the FAX BACK FORM
SammyShine: Inbox (27) Acknowledge: Faxback Forms (Ticket# LTK526010073301X) DeleteSpamMove ToActions SlotNuts | email@example.com | Add to Contacts Friday, Aug 31 10:01 PM | Show Details | View source Acknowledge: Faxback Forms (Ticket# LTK526010073301X) Dear Customer, Thank you for contacting us! We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day. To help track your inquiry we have generated a reference number. Your ticket code is LTK526010073301X. Please use this code in any further communication. ====== Your Inquiry ======
SammyShine: My Use Name is SammyShine and I a talking aboutr your favorite & mine SLOTNUTS
Joyce: Kindly stay on hold while I am checking your account.
SammyShine: Can you please make sure these people acknowledge the receipt of thsi form and I can get paid and leave you alone
Joyce: Your patience is appreciated. I will be with you shortly
SammyShine: are you still there joyce - is your name resally joyce?
SammyShine: Mine isn't really SammyShine
Joyce: that is my real name
SammyShine: Joyce - Can you PLEASE help me to resolve the issues I have been dealing with for over 2 months?
Joyce: I will try my best to check your account
Joyce: Thank you for your patience...
SammyShine: Please Don't tell me you haven't received my fax back form bevcause ithat is not true
Joyce: as we have checked using the LTK number you have provided, we have received a copy of AUTHORIZATION FORM this is not the Faxback form
SammyShine: do you guys need to make some mopre money before you can pay me?
SammyShine: Ot's only $400
SammyShine: JOYCE please I have sent and you have received a fax back form masny times
SammyShine: pleae wait a moment
SammyShine: It doedn't let me paste it in here YOU HAVE RECEIVED MY FORM
SammyShine: Check this # Joyce you will find the form
SammyShine: Inbox (27) Acknowledge: Faxback Forms (Ticket# LTK526010073301X) DeleteSpamMove ToActions SlotNuts | firstname.lastname@example.org | Add to Contacts Friday, Aug 31 10:01 PM | Show Details | View source Acknowledge: Faxback Forms (Ticket# LTK526010073301X) Dear Customer, Thank you for contacting us! We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day. ticket code is LTK526010073301X. ====== Your Inquiry ======
SammyShine: That one is it
Joyce: that is why we are asking you to send the Faxback form for us to process your withdrawal request
SammyShine: FAC BACK NOT AUTHORIZATION
SammyShine: Where do I send it?
SammyShine: pklease give me ther e-mail address and I will play this game again
SammyShine: Just tell me - you are not going to pay me - be honest
Joyce: you may use this link to see the Faxback for http://slotnuts.com/forms/SlotNuts-Faxback.pdf
SammyShine: Zll over ther internet your company has the worst reputation for customer service - do you know why?
SammyShine: NONONO'Joysce I already have the form FILLED OUT where do I send it???? Support@slotnuts.com? Like before???
Joyce: you may send that at email@example.com
Joyce: Make sure that is FaxBack form
Joyce: it has the logo of slotnuts
SammyShine: ok I am going to copy this address and I will receive anotehr confirmstion LTR # and you guys can giggle as you watch me get pissed off aboout yor not paying me -0--Put yourself in my shoes Joyce - they are probably to big- How would you gfeel if you were being treated as I am?
SammyShine: IT IS THE FAC BACK FIORM THE ONE YOU JUST GAVE ME A LINMK TO LIKE YOU DID BEFORE
Joyce: also we haven't received a copy of your driver's licnsed
SammyShine: ofnow you are messing with ,me ]
SammyShine: I have copied chat with yourself saying you have received it. It's on yhe same page as my card!!
Joyce: That is a kind of form that you need to fill up all the information
SammyShine: we went down this road before
SammyShine: I wish I could say - go ahead and keep my moiney - but I WANT IT!! WOULDN'T YOU???????
I chatted with them again tonight - No Help - Said theyt are going to alert the Accounting Dept - Same old garbage.
Leave your comment about this complaint
- Table Games
- Video Poker
- Specialty Games
- Microgaming Games
- NetEnt Games
- Playtech Games
- RTG Casino Games