Slot Madness Casino - Account Verification

Complaint info
Slot Madness Casino
Disputed casino
Verification issues
Reason
Resolved
Status
cberk74 posted on Friday, 17. May 2013

I have been trying to fax and email my account verification forms. I keep getting the emails returned from the email domain. I tried to fax and it said the number was not in service. I would really like to verify my account so that I can try to withdraw some winnings. After multiple deposits, I have finally won.

Slot Madness Casino posted on Monday, 20. May 2013

Dear Player

We will look into this matter and will get back to you ASAP

Regards

AceRevenue Team

cberk74 posted on Wednesday, 22. May 2013

Thank you for cheking on this. I will await your response.

Slot Madness Casino posted on Friday, 24. May 2013

Dear Player:

Your documents were approved on 5/22 and your cash-out was requested on 5/21/2013 7:58:23 PM. You need to remember that All withdrawal requests will be reviewed and approved, or denied, within 7 to 10 business days of your request. Your payment will be made within 10 to 14 business days after approval. http:/­/ww­w.s­lot­mad­nes­s.c­om/faq/

Thanks

AceRevenue Team

cberk74 posted on Friday, 24. May 2013

Thank you for resolving this manner in a quick and efficient manner. I will let you know when I receive the deposit.

I look forward to playing again soon.

Slot Madness Casino posted on Friday, 24. May 2013

Dear Player:

Please let us know once payment has been received.

Regards

AceRevenue Team

Slot Madness Casino posted on Tuesday, 28. May 2013

Dear Player:

Your payment is scheduled to be approved next week.

Regards

AceRevenue Team

cberk74 posted on Tuesday, 28. May 2013

Thank you for checking on this. I will let you know when I receive payment.

Slot Madness Casino posted on Saturday, 1. June 2013

Dear Player

Please keep us informed;

Thanks

AceRevenue

cberk74 posted on Monday, 3. June 2013

I will keep you informed. As soon as I receive a check, I will let you know.

Slot Madness Casino posted on Tuesday, 4. June 2013

Dear Player:

Payment was approved on 5/30/2013 12:37:48 PM. It should be processed soon.

Regards

AceRevenue Team

cberk74 posted on Thursday, 6. June 2013

Was payment coming via wire transfer or check?

Slot Madness Casino posted on Monday, 10. June 2013

Dear Player

We will check and will let you know

Thanks

AceRevenue Team

Slot Madness Casino posted on Tuesday, 18. June 2013

Dear Player

Your payment has been processed on 6/8/2013 3:07:30 PM. Casino is waiting for the tracking number to be provided by the third party processor. As soon as it is available we will be contacting you back

Regards

AceRevenue Team

Slot Madness Casino posted on Friday, 21. June 2013

Dear Player:

Your payment was processed since 6/8/2013 3:07:30 PM. Casino is waiting for the processor to send the tracking by next week

Regards

AceRevenue Team

cberk74 posted on Friday, 21. June 2013

OK

Slot Madness Casino posted on Tuesday, 25. June 2013

Dear Player

Have you receiving the tracking already? If not please let us know so we can request it to the casino

Regards

AceRevenue Team

cberk74 posted on Wednesday, 26. June 2013

I have not received any tracking information yet.

Slot Madness Casino posted on Saturday, 29. June 2013

Dear Player

Payment info is available since 6/27/2013 7:20:02 PM. Please contact CS agents and request your tracking number

Regards

AceRevenue Team

cberk74 posted on Saturday, 29. June 2013

I received my tracking number today. I'll let you know when my check is deposited

Slot Madness Casino posted on Wednesday, 3. July 2013

Dear Player:

Please confirm the status of your payment

Thanks

AceRevenue Team

cberk74 posted on Wednesday, 3. July 2013

I am received a fed ex notice today, I was not home to sign for it. I left them a signature and should get it tomorrow, I will let you know once the check clears.

Slot Madness Casino posted on Saturday, 6. July 2013

Dear Player:

Please confirm once received.

Thanks

AceRevenue Team

cberk74 posted on Saturday, 6. July 2013

I received and deposited the check. Thank you for the assistance.

Slot Madness Casino posted on Tuesday, 9. July 2013

Dear Player:

Can we request AskGamblers to close this complaint?

Regards

AceRevenue Team

cberk74 posted on Tuesday, 9. July 2013

Thank you for the help, the check has cleared.

Slot Madness Casino posted on Friday, 12. July 2013

Dear Player:

We are glad to hear payment was received. We will request Askgamblers to close this issue.

Regards

AceRevenue Team

AskGamblers posted on Monday, 15. July 2013

 Complaint solved!

AskGamblers posted on Friday, 19. July 2013

Complaint Resolved.

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2 days
Average Response
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Avg. Complaint Life
4915 USD
Average Amount
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