Complaint status
This is what I call professional and responsible Customer Support.
Keep up the good work!
Complaint History
swarbird submitted a complaint.
Silver Oak Casino responded.
swarbird responded.
Silver Oak Casino responded.
Silver Oak Casino responded.
swarbird responded.
Silver Oak Casino responded.
swarbird responded.
Silver Oak Casino responded.
swarbird responded.
Silver Oak Casino responded.
swarbird responded.
AskGamblers responded.
Solved successfully.
silver oak owes me $305.00
I cash out May 18th, and was aprroved May 25th. I still havent been payed, and i like to ask silver oak, why do i have to ask gamblers.com every single time to recieve my winnings.
Dear Player:
We will look into this matter and will get back to you shortly.
Best Regards
AceRevenue Team
okay thankyou for looking into it.
Dear swabird:
Your payment will be sent out within the next 24 hours
Best Regards
AceRevenue Team
Dear swarbird:
Your payment has been processed via Money Transfer. Casino will provide you with the pick up information within the next 24 hours
Best Regards
AceRevenue Team
ok, ill be out of town the next 3 days..
Dear swarbird:
As soon as tracking/pick-up information is available we will be informing you.
Best Regards
AceRevenue Team
still waiting for the tracking number for payment.
Dear swarbird
We have been informed that an email with your pick up details has been sent out on 6/19 to your email
Please confirm with us once payment has been picked up
Best Regards
AceRevenue Team
siver oak said this........Your payment has been processed via Money Transfer. Casino will provide you with the pick up information within the next 24 hourss.. that was june 15th..still no payment..
Dear swarbird:
Please contact the Casino and request your payment details. They are available
Best Regards
AceRevenue Team
i got payed, thankyou
Complaint solved!
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