Silver Oak Casino - want my money back

RESOLVED
posted on November 13, 2012.

i have played 2 times now and made 2 deposits of 50 dollars each and everytime nothing it just takes your money, no bonuses, no actual payout especially if you use a promo code.

this is just theft.

posted on November 14, 2012.

Dear Player:

We will look into this matter and will get back to you shortly

AceRevenue Team

posted on November 16, 2012.

Dear Player:

On 11/13/2012 3:05:22 PM you've made a $50 deposit and you've redeemed Coupon WELCOME200 on 11/13/2012 at 3:06:36 PM matching your deposit. No other deposits are detected on account provided.

No second deposit was ever made on this account. Please keep in mind that whenever you make a deposit bonus codes need to be entered before making the deposit or after making your deposit but before starting to play. If by any chance you make a deposit and bonus is not redeemed after being requested please contact any CS agent for assistance.

AceRevenue Team

posted on November 19, 2012.

Dear Player:

Did you check your account and verified no second deposit was made on account?

Please confirm

AceRevenue Team

AskGamblers
posted on December 5, 2012.

 blueangel, please reply, otherwise this complaint will be closed!

posted on December 8, 2012.

Dear AskGamblers:

Please close this issue as solved since second deposit was never made.

AceRevenue Team

posted on December 10, 2012.

Dear AskGamblers:

Once again; Please close this issue as solved since second deposit was never made.

AceRevenue Team

AskGamblers
posted on December 11, 2012.

 Complaint solved!