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Dear Player:

We have checked your inquiry.

On 12/13/2010 8:49:54 PM you redeemed a non deposit bonus.
Coupon: 2BACK25 -

On 12/15/2010 7:32:23 PM redeemed Comp Points

On 12/27/2010 4:38:01 PM you redeemed another non deposit bonus
Coupon: 4BACK25

On 1/18/2011 6:35:12 PM you redeemed another non deposit bonus
Coupon: 3BACK25

On 3/21/2011 7:35:24 PM you redeemed another non deposit bonus
Coupon: 2MARCH25

On 4/12/2011 7:17:50 PM you redeemed another non deposit bonus
Coupon: STANLEY and requested a withdrawal.

No deposits in between each free chip were registered on his account. This is why last free chip winnings were voided as per Free Chip Abuse from the player.

Please be aware that Silver Oak Casino Terms & Conditions clearly specify:
Players cannot redeem multiple free bonuses consecutively. If you have redeemed one no-deposit bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to redeem the second no-deposit bonus.

We hope this clarifies this issue.

You allowed me to redeem the free chips or bonuses and posted a playthru of 750.00 which seems to be nearly imposible, but I exceeded it to 865.00. If you have any kind of morals and fairness you would not have acted like you did.

We recommend all players to check our rules before playing so everything is clear:

5.Players cannot redeem multiple free bonuses consecutively. If you have redeemed one no-deposit bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to redeem the second no-deposit bonus. http://www.silveroakcasino.com/terms-conditions/

2.Each promotional offer is available only once per person, family, household address, email address, credit card number, and environments where computers are shared (university, fraternity, school, public library, workplace, etc).

We hope you understand that your clearly abused of free chips as shown before.

You dont understand. You allowed me to redeem free chips. It was ok until I won. Thats when you acted in an immature manner by quoting your rules.That is not fair gaming.

The reason Casinos have their rules available on their sites; is for players to read them to avoid any misunderstanding. According to your playing history with free chips It is clear that you did not follow the free chips policy written clearly in our terms.

I see by your response that someonein your huge company actualy looked at my history. But even as we speak, someone else sent not one but two special offers to me thru email. One was a welcome back, one was a birthday offer. It isobvious that it is all computer programed.But the bottom line is you do not play fair. You should never get away with voiding my winnings like you did, unfar gaming .

Casino is more than happy to pay winnings to those players who follow casino rules; which unfortunately was not your case. Redeeming multiple free chips in a row is non allowed according to Silver Oak's Rules.