Silver Oak Casino Complaint
I won $10,500.00 in June, 09 now its 9/20/09 i still have not received my funds they fedex me $500.00 when i wanted it wired to my bank account, i have won before and the wired me $2500.00 at a time or more per day now the casino manager is mad at me so.
Mike k. the manager i have complaint to him several times that my cashier in the casino does not work i uninstalled it and reinstalled the software several times and it would never work. so the chat line deposit for me and the Mamager Mike K withdraw when i won . The end of July i won over $23,000 and i played it down to $18,000 i ask Mike K. several times to please with daw it he withdraw $2468.67 which left $15,531.33 the next day i check my balance in the casino and i had .33cents left so i call Mike k at casino and ask him if he withdraw it he said no i played it i told him noway thats when we got into a disagreement, then when he stated to Fedex me $500.00 at a time from my winnings in june, the casino still owns me $10,000 from June, i have begged the payout dept to please wire my winnings in June to my bank. and they will not because MIKE, said the payout dept is going to punish me and Fedex the money $500.00 at a time. because in April, i won some money and $2500.00 was missing i got in touch with Mike and let him know i have not received it a month and half later i finally receive it now they are mad at me because they had to track it down. and another reason is The $15,351.00 they own me and Mike, said i played and did'nt . so now Mike, said i can't play at there casino, i wouldn't spent a dine there what they did to me Mike, new my health coindition that i take treatments for a tumor, i am going in for surgery October 1st i need my money i won and they are making it really hard on me. I don't know who to get in touch with to get my money i need help.