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Can't get my winnings


I have been trying to get my winnings for about a month now. On there software it says


that the withdrawl has been approved. When I email the accounting department, there is no response.

Date Transaction Amount

  • 4/19/2012 12:41:55 PM O/E Payment Withdrawal Approved! ($100.00)
  • 4/12/2012 9:42:00 PM O/E Payment Withdrawal Requested ($100.00)
  • 4/9/2012 6:43:25 PM O/E Payment Withdrawal Cancelled $100.00

1

The above is the transaction history from my account,.

Here is my emails to the casino:

------­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­---­-----

Re: Withdrawal

Hide Details

FROM: susan < surname removed >

TO: accoun­tin­g@s­ilv­ero­akc­asi­no.com

Message flagged

Wednesday, May 2, 2012 7:38 AM


I show that you approved the withdrawl on April 19th via online records, Can you tell me when the check will be issued?

Thanks,

Susan < surname removed >

username seahorizon

Disputed Casino Silver Oak Casino
Amount $100

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name loyalty-level-2

Finally got the email and my money. Thanks for your help.

User name

Dear seahorizon

Please call Silver Oak's Customer Service. A money transfer has been sent out. they will provide pick up instructions

Best Regards

AceRevenue Team

User name loyalty-level-2

Still cannot get anyone to respond to my emails...

Silver Oak Casino Complaint Stats

Resolved 502 / 522
Avg. Amount $3,699
Avg. Complaint Duration 26 days
Avg. Response Time 3 days

Silver Oak Casino Complaints

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