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Silver Oak Casino - Banned for asking for a refund

RESOLVED
posted on October 27, 2012.

I got banned for asking for a refund. I noticed that everytime i was delt s 12 or higher in blackjack (which was often) i would always get a 10 and bust when i'd hit. EVERYTIME! When i was fortunate enough not to bust, the dealer wouls beat me by one. EVERYTIME! When i got blackjack, the dealer would too.

I noticed this pattern and informed them via live chat. Thry said id get a refund in FIFTY days. But 30 seconds later my account was banned.

posted on November 5, 2012.

Dear Player:

We will look into this matter and will get back to you soon

AceRevenue Team

posted on November 5, 2012.

Ok. Please get back to me ASAP. Thank you.

posted on November 9, 2012.

Dear Player:

We are checking with the casino and will get back to you tomorrow morning

AceRevenue Team

posted on November 9, 2012.

Refund was issued. No further action is necessary. Thank you.

posted on November 9, 2012.

Dear AskGamblers:

Please close this issue

Thanks

AceRevenue Team

AskGamblers
posted on November 13, 2012.

 Complaint solved!