Rushmore slow on paying

UNRESOLVED
posted on November 10, 2011.

I had 3 withdrawals approved from the Rushmore casino. Dates appoved: Aug 31-$485, Oct 4-$700, Oct 21-$1800. They had all the documentation they needed. 1st I was told they couldn't process my withdrawal because they needed a SWIFT number to my bank. I sent them the info. Since my bank was a credit union, there was a problem because they were unable to submit to a beneficiary bank, so I needed to provide info to another bank. I opened an account with Bank of America and sent them all the information. I than recieved an email saying I they have had problems wiring money to BofA and suggested three other banks. I quickly opened an account with Wells Fargo (1 of the banks suggested) and again sent the information. I received another email from the withdrawal department asking me to give them a call to verify my information. I called and the representative said my withdrawals will be processed within the week. Two weeks later, still noting so I sent an email to the withdrawals dept and received a reply on the 24 Oct saying the withdrawal on the 4 Oct has been sent to me. Which I did receive on the 26Oct, but what about my other withdrawals (31 Aug & 21 Oct). Any assistance will be greatly appreciated.

posted on March 27, 2012.

We are very sorry for the delay in response. Have you received your withdrawals since this post?

Regards,

Rushmore Casino