Complaint status
This is what I call professional and responsible Customer Support.
Keep up the good work!
Complaint History
gooddave submitted a complaint.
Rushmore Casino responded.
gooddave responded.
gooddave responded.
Solved successfully.
Rushmore Casino Withdrawal delays
I deposited funds on May 4, 2011. The deposit was accepted immediately. On May 11th,2011 I requested a withdrawal. This was approved on May 14, 2011. They have been responsive to my e-mails telling me they have processor problems. They are excellent in communication. But words and no action is not acceptable. I want my money!
Please email withdrawals@rushmorecasino.com including your casino username and also copy and paste your complaint in to the email so that we can look in to this for you.
Regards,
Rushmore Casino.
I have sent my user id and copied and pasted the complaint to the Rushmore as requested.
Since they read and responded to the complaint on your site, I don't understand why it was required to send it again .
Hi,
I had already notified ask gamblers that the complaint has been resolved. You posted as resolved successfully and closed. I don't understand now why it was reopened and your comment of successful resolution removed,
Leave your comment about this complaint
- Slots
- Table Games
- Video Poker
- Specialty Games
- Microgaming Games
- NetEnt Games
- Playtech Games
- RTG Casino Games
There are no user reviews yet. Be the first to post a write your own review in the form.
Write your Review