Ruby Slots NO PAY

RESOLVED
posted on December 11, 2013.

On Nov 2nd I submitted a withdrawal request #20073474 - that's more than 40 days ago. Why does it take so long? Are you telling players that it takes more than 40 days- it's not like I am winning any money. All I get from "Chat" is the run around and the VIP host is no help either.

posted on December 11, 2013.

Dear Player:

Your $1762 payment has been processed on 12/6/2013 4:45:48 PM. You should be receiving it soon.

Please let me know once check has been received.

Regards

Cindy Greco

posted on December 11, 2013.

Do you have a tracking number for the FedEx letter? My VIP host actual told me that since I have received a payment in the last that this one might take longer. What kind of crap is that? I have played and (lost) thousands and you're telling me it takes 45 plus days to get back a small fraction of that -- very poor servic­e!!­!!!­!!!­!!!­!!!­!!!!.

posted on December 14, 2013.

Dear Player:

Unfortunately the processor casino used to send your payment does not provide a tracking number, however according to the Processor payment has been shipped and you should be receiving it anytime soon

Regards

Cindy Greco

posted on December 14, 2013.

I have received my check - this matter is closed - thank you

posted on December 16, 2013.

Dear Player:

I am glad to hear payment has been received. I will request AskGamblers to close this complaint as solved.

Thanks

Cindy Greco

AskGamblers
posted on December 16, 2013.

 Complaint solved!