Ruby Slots Casino - Have not received winnings

RESOLVED
posted on October 4, 2013.

I won 100.00 off of a free no deposit chip. My documents were approved 3 weeks ago and withdrawal still not approved.

posted on October 4, 2013.

Dear Player

We will look into this matter and will get back to you soon

Regards

Cindy Greco

posted on October 7, 2013.

OK...thank you Cindy. Please let me know what you find out.

posted on October 7, 2013.

OK...thank you Cindy. Please let me know what you find out.

posted on October 11, 2013.

Dear Player

Your payment has been approved on 10/8/2013 3:53:33 PM. Please contact Monica at Withdrawals Department to verify your payment method information

Regards

Cindy Greco

posted on October 15, 2013.

Dear Player:

Did you contact withdrawals Department to verify your withdrawal payment details

Regards

Cindy Greco

posted on October 19, 2013.

Dear Player:

I have been informed that your info has been confirmed and payment should be processed shortly

Regards

Cindy Greco

posted on October 23, 2013.

Dear Player:

I will keep you updated

Regards

Cindy Greco

posted on October 28, 2013.

Dear Player

Your pick up information is available since 10/28/2013 1:08:57 PM. Please contact any CS agent and request the details. For security reasons I am unable to post it here

Regards

Cindy Greco

posted on October 29, 2013.

Dear Player:

Did you get the tracking info from the casino?

Please confirm.

Thanks

Cindy Greco

posted on November 1, 2013.

Dear Player:

Did you get the tracking info from the casino?

Please confirm.

Thanks

Cindy Greco

AskGamblers
posted on November 6, 2013.

 Due to long inactivity of the submitter, this complaint can be considered solved!