Your accounts were locked because you registered 6 different accounts each with a different e-mail address in order to get the free spins offer we have.

i not registed 6 acccount with royal vegas ive rgisted them with brothers and sisters if that what u call them and ive never depoist in any other than this account ive try to withdraw from i got a royal vegas scrach card sent to my home address asking me to join free 10 pound no depoist i join and and played it through the playthrough i won 1050 pounds i contacted live suport and was told depoist 20 pound and i can withdraw ive done nothing wrong i only had one cash account with royal vegas i ve only ever played real cash at ladbrokers casino and i do have 2 real cash account with them 1 with my bank card registerd and other with ukash registered and ive withdrawn both of them end of the day they dont want pay out im devasted and i really need this money im a single parent on benefit so this is a lot of money for me and my kids with xmas round the corner and i ve got all email ive sent and receive all printed out as ive no intention of letting this go i ve been robbed and im seeking legal advice on this as this is not much money to the casino but it like once in a life time for me plzzzzzzzzzzz can anyonee help me

kerrietarpey, there is a clear statement that one account is eligible per one household, so brothers and sisters are not counting.

This complaint will be closed and considered as solved.

Thanks,

Nikola Spasov
AskGamblers Support