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Complaint status

Closed due to inactivity of Royal Kings Casino.

Very unresponsive and unprofessional Customer Support.

Complaint History

halacon submitted a complaint.

Closed due to inactivity of Royal Kings Casino.

Royal Kings Casino will not pay

Posted: 1st February 2011, 10:55 PM by halacon

I put in for a cashout on 12/26/2010 for $1000. they said it takes about 14 working day to get your $$ i have sent at 12 emails with no responce back i tryed calling and the phones did not work for 2 weeks now the # i have workes but the do not anser the only way to contact them is in live chat and they keep telling me ill get it in a few days. if u want to try and call them the # is 1-877-237-2830 but they do not return calls i dont no what to do.also they keep asking me to sent my docs in agian witch i have done 4 times.

please help me if u can thankyou ....

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Lucky13 reviewed On 02/07/2011

Hello halacon,

we are chasing them, but we cannot to anything here if they don't want to reply.

You can take a legal actions of course, but that would cost you more than $1k, so make a calculation and decide what is the best to do.

If we got a reply from them, you will be notified about email anyway.

halacon reviewed On 02/06/2011

hi what do i do now?
should i post it again? i,m not sure what the next step is i don,t want them to get away with it
can legal action be taken?
thx halacon

halacon reviewed On 02/04/2011

hi to let everybody no they still do not anser me in live chat email or phone calls i do not think i will be paid so bewere of playing at there site there sister sites are Rich casino and casino moons. i think this is a scam. hopefully this will not happen to anyone els .if someone knows of a nother site i can put a complant on please leave a coment.
thx halacon

halacon reviewed On 02/03/2011

Hi 2/2/2011 now they will not anser me in live chat.it is getting worst. thx Halacon