Royal Ace unable too collect a withdrawal of $2500.00

Complaint info

Royal Ace Casino
Disputed casino
$2500
Amount
Delayed payment
Reason
Resolved
Status
jschaffer4 posted on 09/12/2011

on november 25 i requested a withdraw of 2500.00 dollars as of this date i have not received a check. i have been told that the check has been cut. but unable to delivered waiting for a courier to pick it up. it has been almost a month sinence i requested it, and all i get is excuses like still waiting for someone to pick up the check. i dont belive they intend to send me the monies with excusses like that.

Royal Ace Casino posted on 09/12/2011

Dear Player:

A check for $2500 has been sent out on 12/5/2011 at 7:22:59 PM.

As soon as courier's tracking number is available we will be sending it to you.

Best Regards

AceRevenue Team

jschaffer4 posted on 10/12/2011

still waiting for the check dec 11,2011 or tracking number

Royal Ace Casino posted on 12/12/2011

Dear jschaffer4

Please confirm payment has been received

Best Regards

AceRevenue Team

jschaffer4 posted on 12/12/2011

I have not received any payment. you were going to send me a tracking number.

jschaffer4 posted on 12/12/2011

On Monday 12-12-11 at 4:30PM I received a check from Royal Ace Casino for $2500.00 via FedEx. Thanks for sending it and help

AskGamblers

Complaint Resolved.

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