I deposited for a 6 month and over period, into SPLENDIDO CASINO [approx. $3000 usd] and when i wanted to make my first withdrawal [$1000 approx] my account was LOCKED.
When I asked WHY, customer support said that there was a dispute with my bank for $123 with ROXY PALACE and i must ask my bank to cancel proceedings [note this was in 2008]. I was doubled debited and that the bank has pursue on there own. I also said take the $123 off and give me the balance BUT STILL -NO-. I then informed Ecogra and after a week, Mr Tex Rees says due to the cash back and my abusive nature the Lock, would stand.
OF COURSE I WAS ABUSIVE [I HAVE BEEN ROBBED AND WHY WAIT TILL I WITHDRAW AND TAKE ALL MY DEPOSITS, AND FURTHER MORE WITH A DIFFERENT COMPANY [ROXY].
CAN ANY ONE HELP PLEASE,