Hello Laszlo,

I'm sorry but we HAVE been trying to send your winnings to you in many different attempts without success, that is true. There is a problem sending to you which is why I suggest finding an alternative method of payment or someone else we can send to, because there seems to be a problem. We have tried again and again, each attempt costing us money.

There is no refusal to pay here, but we've been trying and trying and each time the bank rejects our transfer. I suggest that instead of giving up on it and filing complaints that you work with me to find an alternative way to get your winnings to you. I will continue to speak with the finance department to find a way, and hope that you will respond to my email sent from before and work with me to solve this problem.

Kind Regards,

Noah

Hi there,

I hope Laszlo will confirm this - Payment was received about 1 day after this issue was posted, by a payment sent about a week to ten days ago. I guess 5th time is the charm. We will examine this example to see what the problem with the bank was and how to avoid it in future withdrawals. We hope Laszlo enjoys his winnings.

Kind Regards,

Noah

 Laszlo, please confirm your payment was received, so we can solve this case. Please be responsible when you already posted this complaint.

 This complaint can be considered as solved!