Riviera Play Casino - Delayed payment

UNRESOLVED
PARIS CAROLE France
posted on November 15, 2016.

My complaint concerns rivieraplay
After I sent my documents over and over
And faxback
I finally received by e mail a confirmation of the validity of the documents on 10/11
The mediator rpmediation tells me today that my folder is empty no document
My withdrawal of 500 euros from 25/10 is still in progress
The riviera play cat does not answer
Thank you for taking my complaint into consideration
if you want more documents to prouve I have many copies d ecrans et autres
good reception

AskGamblers
posted on November 19, 2016.

Dear @452PARIS,

Please let us know if there's some update on your issue.

PARIS CAROLE France
posted on November 21, 2016.

hello
I send you as proof of what I advance
Copy of conversation
Of 25/10/2016 date of withdrawal
Of 26/10/2016 Acceptance of both cards and two players

As of 20/11/2016 closing date of the account without payment
With caroline l Riviera Play's sole interlocutor

As well as screen copies:
Proof of withdrawal of 500 euros on 25/10

Of e-mails received
10/11/2016 validation of documents sent on 8/11/2016 with faxback
20/11/2016 account closure

Thank you for taking the necessary steps to regularize this litigation.

For infos I put very often under the same principle on vortex casino no problem

PARIS CAROLE France
posted on November 21, 2016.

Hello
Documents for proof continued
Please keep me informed
Since now my account is closed
good reception