Grand Parker Casino - Refused withdrawals, multiple bogus "random security checks"

trimalchio United States
posted on November 15, 2014.

Grand Parker has repeatedly declined my withdrawals. First on July 15th 2014 they claimed I was chosen for a "random security check" and that I would be notified when the process was complete, which "might take up to 60 business days".

I waited the 60 business days without hearing anything. At that point I made a number of inquiries with their online chat reps and via email, as well as submitting a new withdrawal request.

They responded by sending me a near carbon-copy of the first "security check" email, claiming I had been "randomly chosen" again, although this time without any timeline.

Obviously they have no attention to pay me.

posted on November 17, 2014.

Hello Trimalchio,
Finance department notified us about your account checking being completed.
You’re welcome to request withdrawal and it will be approved in timely manner.
Thank you for understanding and best regards,
Grand Parker Casino

posted on November 21, 2014.

Dear @trimalchio,
Can you confirm that this complaint is resolved? Thank you.

posted on November 25, 2014.

Dear @trimalchio,
It's a common practice to inform us is your complaint resolved or not, thank you in advance.