Hi,

Please be advised that we do not discuss player issues in forums. However if you could send an email to our support with the subject line `askgamblers` and write in it everything what you experienced (please put your username in the email too ) , I`ll make sure your issue will be handled promptly.

Kind Regards,
CasinoRedKings

 Casino Complaints section is not a forum. However, you don't have to post a personal and sesitive informations here. We recommend you to try first with the casino's support, as the casino representative has advised you. If your problem still won't be solved, continue informing us throug this complaint.

 Any updates about this complaint?

Player contacted our support and the issue has been resolved successfully.

 Please, can we hear from the complaint submitter about closing this case as solved?

 Last chance for the submitter to respond, before closing the case as solved!

 This case is solved!