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Prism Casino - Harassment by phone

RESOLVED
posted on August 8, 2013.

I did their promotional offer and then I was done... but the email kept coming...so I unsubscribed via the link...and the emails kept coming so I unsubscribed again....and they kept coming so I starting reply saying I would start posting comments onblog and social media warning people about Prism if they didn't stop...and still them came....went to my ISP and blocked the email so I don't get them....just as I did, I started getting phone calls about promotional codes...so I called up and told them NEVER use my ph number again...and I got another call and I called back up and freaked out... that's against the a law and they should pay a $1000 fine... the woman put a phone number in for my acct...told me that should do it...and not I just got ANOTHER CALL...damn machine dialing.... I called spoke to a manager who in error thinks it has to do with another online casino acct...but these call say prism and they only started after I registered on Prism and blocked emails....and I haven't given my ph number out to an online casino in MANY YEARS and haven't got calls in many years... regardless i have called 3 times to not get calls now... I wouldn't have put up with all this for $100 in real money.

posted on August 9, 2013.

Dear Player:

I will check with the Casino what can be done so you stop receiving phone calls and emails.

Regards

Cindy Greco

posted on August 11, 2013.

Case should not be closed... keep complaint open

posted on August 14, 2013.

Dear Player:

Casino has informed me that they've removed your email from their database as requested

Regards

Cindy Greco

AskGamblers
posted on September 17, 2013.

 Complaint solved!