Eypobet Casino - Added and applied a predatory term after my registration

posted on April 27, 2015.

On 14 December I opened an account at Eypobet and I used their welcome bonus in order to increase my chances to win.

Chances were with me and from my starting balance of 200 euro I managed to finish bonus wagering with a 3061 euro balance playing only slots games.

From that moment until February 2015 I didn't placed a bet using this balance at Eypobet casino.

On February 2015 I decided that I want to cash out a part of my balance but I found my account closed without any notice.

After heavy attempts to get in touch with someone from Eypobet I manage to reopen my account after I complete the verification process.

On my first payment they informed me that my balance was reduced from 3061 euro to 2456 euro. Taking 20% (605 euro) of my balance after they applied a predatory term.

I have very strong assumptions that the used term was added recently in order to affect my balance.
Since the used term is not numbered and is framed between two terms unrelated to each other. You can see the problematic term in the attached file.

Since I consider that Eypobet invented therms somehow specially for me I want to ask through this complain to have my taken sum of 605 euro added back to my casino account.

posted on May 1, 2015.

Dear @rotabacaru,
Any update considering your complaint? Thank you.

posted on May 4, 2015.

I have no reaction from Eypobet.

Maibe they keep the silence because they don't have arguments in order to sustain this inappropriate decision !?