SuperLenny Casino - Slow Verification

RESOLVED
Magdalena Skarbek United Kingdom
posted on March 8, 2016.

hello I need much help
casino superlenny doing strange problems
I fight with casino four days for verification of account
still something they do not like the last message is posted that I have to sign a card and send pictures again
I've already sent a lot of pictures
birth certificate of housing agreement with
pay slip
pictures of card with two sides
and many others
it already is very annoying
Please support and help in my name blocked on my casino account a withdrawal in the course of 75 pounds

posted on March 9, 2016.

Hi

What is your user name and I can look into your case.

Regard
Bruno

Magdalena Skarbek United Kingdom
posted on March 9, 2016.

madzia499121
M******* S******
[email protected]
Hey
I will be grateful for help

posted on March 9, 2016.

Hi Magdalena

I have been informed that our payment team asked for 1 final proof that is mandatory. You have been informed by them and by me again. Hope you can sort it out quickly so we can pay you.

Regards
Bruno

posted on March 9, 2016.

That went fast, we got what we requested and your winnings will soon be paid out.

Regards
Bruno

Magdalena Skarbek United Kingdom
posted on March 9, 2016.

Unlock the casino account ???
no longer know what is happening????

Magdalena Skarbek United Kingdom
posted on March 9, 2016.

already all good thanks:)

AskGamblers
posted on March 10, 2016.

Based on player's last comment, we consider this case as resolved and it is now officially closed.

SuperLenny Casino complaints

  • 7 of 10 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 883 USD avg amount

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