Complaint status
Complaint History
buster1976 submitted a complaint.
Closed due to inactivity of PlazaWin Mobile Casino.
PlazaWin Mobile Casino responded.
Closed due to inactivity of submitter.
Marked as solved as no further feedback received.
PlazaWin Casino wont pay
The casino is plazawin mobile casino when i registered i used to play on my ex partners mobile and card details were put into the phone, i hadnt played for a while and went back on and added a new card i spent loads! and finally had a win all together £1650, i was then told to produce id which i sent a picture of my bank card, utility bills driving licence and the casino still said i wasn't Ian Aviet (which I am) and took my card details off there site, now they are asking for documents from the 1st registered card and im sure that they were my ex partners! which i cant get hold of, they were taking the money out of my account not the 1st registered card and now wont pay, this been ongoing since the end of august 2010.
Please can you help me thanks
Ian Aviet
After DataCash established the player’s identity they processed the withdrawal to another Credit Card (that is registered under the player name) which the player claims he no longer has access to.
DataCash are busy investigating the incident. The player submitted a letter from the issuer of the CC declaring that they have not received any funds to the player’s account. This will lead to initiating a trace of the funds by the processor which can take good few days.
Once the processor locates the funds they will be refunded back to DataCash who will then issue it to the other Credit Card of this player.
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This is Astarte again and the next review is about is Plazawin casino. This casino uses the Playtech platform which is the most usable platform for playing casino games. As I was searching for a new online casino to play my eyes dropped on Plazawin. I registered ,I made a deposit and I got 100 % welcome bonus .I had plenty of options to play so I decided to start gambling from the table games .I joined to the roulette tables and start betting . I can say that I was not satisfied from the result . The software was too hard for me and I lost the half of my balance Then I quitted the roulette and I tried my luck at the blackjack table . I played for about one hour-one hour and a half but my balance have not chanced so I left Blackjack and started playing slots .The slots are very exiting-don’t forget we talk about Playtech software platform . All the slots have jackpots . I started playing at Incredible Hulk with 0.25 $ per spin . I managed to increased my balance and I reached the amount of 150 $ .Then I decided to try my luck at the live casino . I joined to the Blackjack table with minimum bet 5 $ .I can say that it was an adventure . My balance was like an elevator . I stayed there for about 30 minutes and I left the table. I try my luck at to the baccarat table. The minimum bet is 5 $.I lost the most of my balance in a few minutes .I return again to the roulette table I played with 5 $ straight up random numbers,I won 550 $ I took my earnings and I left the casino. The withdraw is too simple and I had too many methods to make it. Costumer support are friendly and serv.
It's truly unfortunate that online casinos - in the year 2010 - are unable to determine whether the name on the CC matches the name of the account holder who's depositing with it.
Truly. Unfortunate. That they can only manage to stumble across this information ~ +/- one (1) day after you submit a cashout request.
It's almost....miraculous! I mean, whilst it is perfectly legal for you to use your g/f's card with her permission...knowingly accepting CC deposits from a card which isn't owned by the person using it to gamble (without first establishing proof that you have the card holder's permission)...is Credit Card Fraud - a fairly serious criminal offence.
Just for fun, jump online and see if you can use another person's CC to pay for a product that isn't related to spam emails. Just for giggles...no really, it's a fun experiment.
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